Youth Services Technician

Comanche Nation Headquarters; Lawton (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

Comanche Nation Headquarters seeks an administrative support professional to assist the Office Manager and Youth Services Director. The role includes maintaining records, drafting program needs, processing orders and payments, and ensuring confidentiality.

The position requires strong communication, data recording for reports, and collaboration with youth, families, schools, and Tribal staff. Weekend hours and occasional travel may be required.

Qualifications

• High School Diploma or GED required; Some college preferred.
• Two years of customer service or related field experience.

Responsibilities

• Maintains records management systems and general office duties.
• Assists the director in planning educational program offerings and drafts program needs for reporting.
• Processes program orders and payments; handles confidentiality and compliance.
• Records participant data (addresses, attendance, performance) for supervisory reports.
• Performs community outreach through surveys and outreach to participants, parents, and schools.
• Drafts responses to routine inquiries about services or participants.
• Communicates effectively in writing and verbally; maintains professional relationships with youth, families, schools, public, and Tribal officials.
• Other duties as assigned by Director or Tribal Administrator.

Job description

POSITION SUMMARYProvides administrative duties and support to the Office Manager and Director. ESSENTIAL DUTIES AND RESPONSIBILITIES• Performs general duties such as maintaining records management systems.• Assist the director in determining the scope of educational program offerings, and prepare drafts of program needs for reporting purposes.• Submits requestions for program orders and processes program bill payments.• Evaluate information to determine compliance with standards and confidentiality• Record data for each participant, including such information as addresses, weekly performance, absences, attendance and compile data as provided for supervisory reports on performance when needed.• Perform community outreach needs through surveys, interviews with participants, parents, and schools• Prepare responses to correspondence containing routine inquiries about a specific services or participant.• Demonstrates effective communication both written and orally.• Maintains positive & professional relationships with youth, parents/guardians, school personnel, general public, and Tribal Officials.• Other duties as assigned by Director or Tribal Administrator. SUPERVISORY RESPONSIBILITIES AND REPORTINGReports directly to the Youth Services Director or to the Office Manager in the absence of the director.QUALIFICATIONS• High School or GED; Some college preferred; and two (2) years of customer service or a related field• Must pass State & Federal Background checks• Must have a valid Oklahoma Driver’s License• Must be insurable by the Comanche Nation’s insurance• Must be proficient in Microsoft software• Must be able to work shifting hours and weekends• Must be CPR & First Aid Certified or willing to get certification• Must have some knowledge of Comanche culture and/or history• Must be able to pass a drug test. PHYSICAL DEMANDSMust be able to keep up with youth in various physical activities & lift up to 25lbs WORK ENVIRONMENTPrimarily an office setting with occasional fieldwork, weekend hours, and overnight travel required