Youth Services Aide - Streetwork - Manhattan

Safe Horizon; New York (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Vacation Time

Paid Sick Time

Holidays

Medical

Dental

Vision

403(b) Retirement Plan

Company Life Insurance

Medical/Dependent Care Flexible Spend.

Tuition Assistance Program

Commuter Benefits Program

Gym Reimbursement

Parental Leave

Employee Learning Center

Job summary

Safe Horizon in New York is seeking a dedicated Streetworker to support youth experiencing homelessness within the Drop-In Center. You will apply trauma-informed, client-centered practices with an anti-oppressive lens while engaging clients and linking them to essential resources.

This role requires hands-on advocacy, crisis intervention, and coordinating with medical, legal, and social service partners. You will facilitate daily activities, monitor safety, and participate in weekly supervision

Qualifications

• Compassionate approach to others and openness to new ideas.
• Ability to multi-task and manage multiple demands.
• Non-judgmental attitude and empathy.
• Strong verbal and written communication and organization.
• Interest in disenfranchised youth and harm reduction.
• Ability to work independently.

Responsibilities

• Learn and apply trauma-informed, client-centered approaches with an anti-oppressive lens.
• Staff the Drop-In Center and engage clients, provide ad hoc counseling, connect to resources.
• Maintain opening and closing procedures and keep the space orderly.
• Oversee client laundry and sorting of donated clothing.
• Perform intake and assessment for individuals seeking assistance.
• Provide safety assessments, crisis intervention, and emotional support.
• Engage adolescents in program structure and harm reduction principles.
• Coordinate services with on-site providers and support case managers.
• Lead weekly group facilitation and outreach in the community.

Skills

Compassionate approach

Dynamic energy

Non-judgmental

Clear communication

Empathy for disenfranchised youth

Harm reduction understanding

Independent work

Education

High school diploma or GED

Experience in human services

Job description

Responsibilities

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Staff the Drop-In Center throughout the day (coverage), providing a friendly atmosphere, engaging clients, providing ad hoc counseling, and connecting clients to appropriate resources.
• Maintain the Opening and Closing Procedures, making sure space is in order at start and finish of the day.
• Oversee the client laundry system. Launder towels and sheets. Launder and sort donated clothing.
• Intake and assessment for individuals seeking assistance.
• Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support.
• Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect).
• Mediation for internal conflicts.
• Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) .
• Provide support to case managers on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients.
• Provide supportive role in group facilitation and conducting of educational presentations on HIV/AIDS, Hep C, risk reduction, and topics related to sub-populations of homeless youth.
• Participate in weekly case conferencing meetings and clinical group process.
• Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone.
• Participation in staff trainings, staff meetings, and staff group process workshops.
• Participate in weekly supervision.
• Identification of new resources appropriate for population
• Provide wellness and recreational (engagement) activities
• Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers
• Manage events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients.
• Weekly group facilitation.
• Weekly participation in Harm Reduction Outreach (in the community).
• Social media posting.
• Supply ordering and stocking.

Interacts With

All Streetwork program sites and staff

• All internal Safe Horizon programs and departments that can comprehensively support the client and case plan
• All external agencies and organizations that can provide appropriate services to the client

Required

Knowledge and Skills

• Compassionate approach to others and openness to new ideas
• Dynamic energy, able to multi-task and negotiate multiple demands on attention
• Non-judgmental approach and ability to empathize with others
• Clear and concise verbal and written communication skill, excellent interpersonal and organization skills
• Genuine interest in working with disenfranchised youth and young adults
• Understanding of and ability to work from harm reduction perspective addressing substance use and mental health issues
• Demonstrated ability to work independently

Qualifications

• High school high school diploma/GED or equivalency plus relevant training and experience in human services or related field, including some prior experience working with victims of crime OR
• Two years of high-quality work at a Streetwork Project site

Desirable

• Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with at least three years separation from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

EEO Law and complaint filing information

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range

$23.40-$24.50 Hourly

Full-time Hours

35 Hours per week

Full-time Benefits

• Vacation Time
• Paid Sick Time
• Holidays
• Medical
• Dental
• Vision
• 403(b) Retirement Plan
• Company Life Insurance
• Medical/Dependent Care Flexible Spending Accounts
• Tuition Assistance Program
• Commuter Benefits Program
• Gym Reimbursement
• Parental Leave
• Employee Learning Center