Youth Services Advocate - Programs & Reference

Shaker Library; Shaker Heights (OH); On-site; USD 27,000 - 32,000; Part time

Job summary

Shaker Heights Public Library in Shaker Heights, OH is seeking a HT Youth Services Associate to support youth, teens and families with reference, readers’ advisory and programming services for youth up to grade 12 and their caregivers.

The part-time position requires excellent problem-solving, multi-tasking, and collaborative teamwork in a diverse community, with hours including days, evenings and weekends.

Qualifications

• Two years of college completed, BA preferred.
• Knowledge of youth programming, early literacy milestones, and homework help.
• Customer service experience.
• Experience with diverse populations across backgrounds and ages.
• Strong oral and written communication skills.
• Ability to evaluate information for accuracy and currency.
• Familiarity with Microsoft Office and internet; quick to learn new technologies.

Responsibilities

• Assist youth, teens and families with reference, readers’ advisory and programming.
• Support youth services and collaborate with staff in a diverse community.
• Interact with children and teens to locate and use library materials.
• Provide homework help and guidance using available resources.

Skills

Youth programming

Early literacy

Homework help

Customer service

Diversity inclusion

Communication skills

Research skills

Tech learning

Microsoft Office

Internet

Education

Two years college

Tools

Microsoft Office

Internet

Job description

Shaker Heights Public Library in Shaker Heights, OH is seeking a HT Youth Services Associate to support youth, teens and families with reference, readers’ advisory and programming services for youth up to grade 12 and their caregivers.

The part-time position requires excellent problem-solving, multi-tasking, and collaborative teamwork in a diverse community, with hours including days, evenings and weekends.