Youth Residential Aide — Empower Growth & Safe Homes

Mercy Housing & Shelter Corp; Coltville (CT); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

403(b)

Disability insurance

Tuition reimbursement

Paid time off and holidays

Job summary

Community Housing Advocates (CHA), a parent company of Mercy Housing & Shelter and My Sister’s Place, seeks a Residential Aide for the Haven Program in Hartford, CT. You will help young adults with daily activities and life skills, creating a safe, supportive home where growth and belonging thrive.

This essential role is part of a dynamic team that provides structure, empathy, and accountability, guiding residents toward independence while ensuring safety and program compliance.

Qualifications

• High School Diploma or GED and some relevant work experience (bonus points if you’ve worked with youth or vulnerable populations).
• Valid Connecticut driver’s license with a clean driving record.

Responsibilities

• Create a Safe and Supportive Environment by Modeling positive behaviors.
• Help support and foster healthy relationships and a sense of belonging.
• Transport Residents to appointments.
• Maintain clear and consistent boundaries while demonstrating Empathy and Compassion.
• Promote recovery and/or wellness by ensuring residents adhere to their treatment plans, establish healthy routines that promote self-care.
• Observe and Document accurately client and visitor behavior, including challenges, absences and progress.
• Answer phones, take messages, and keep things running smoothly with mail distribution.
• Ensure safety of all in our care, with regular security rounds, monitoring of the systems, and ensure things are secure.
• Respond to emergencies, able to de-escalate and follow necessary protocols.
• Participate in group work, assist with chores, and help create opportunities for fun and growth.
• Promote accountability and completion of resident chores.
• Above all, be a positive role model and an encouraging presence for the young adults who call our residential facility home.

Skills

Compassionate

Empathetic

Excellent communicator

Problem solver

Adaptable

Team player

Education

High School Diploma or GED

Job description

Community Housing Advocates (CHA), a parent company of Mercy Housing & Shelter and My Sister’s Place, seeks a Residential Aide for the Haven Program in Hartford, CT. You will help young adults with daily activities and life skills, creating a safe, supportive home where growth and belonging thrive.

This essential role is part of a dynamic team that provides structure, empathy, and accountability, guiding residents toward independence while ensuring safety and program compliance.