Youth Residence Mentor & Cook

Covenant House New York; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Covenant House New York is seeking a Resident Advisor to support youth living on-site, help with meals for up to 20 youths, and assist with daily operations. The role includes supervising residents, ensuring a safe environment, and coordinating with staff on services and documentation.

You will work with youth to prepare for daily activities, participate in training on evidence-based models, and assist with administrative tasks while maintaining a compassionate, boundary-driven approach.

Qualifications

• High School/GED with three or more years of relevant work experience required. Bachelor’s Degree Preferred.
• Experience working with at-risk/homeless young females is strongly preferred; interest in working with this population is required.
• 8-hour security license required (Covenant House will provide to candidates who accept employment and do not have this licensure)
• Driver’s license preferred—comfortability driving a 7-passenger van a plus.
• Interest in working with youth who have experienced homelessness required.
• Strong multi-tasking skills with demonstrated ability to manage multiple projects at once required.
• Responds to supervision and coaching in a positive manner required.
• Excellent verbal, written and problem-solving abilities; willing and able to move throughout the day; and an upbeat, creative and fun demeanor required.
• A strong focus on child protection and ensuring the safety of residents required.
• Overall flexibility in work schedule required, including weekends, evenings and holidays if needed. Adherence to attendance and punctuality requirements is a must.
• Dedicated to the mission of Covenant House.

Responsibilities

• Directly engages, supervises and supports youth residing at the Mother/Child site.
• Ensures that the site, including youths’ rooms, is clean and kept in good and safe condition.
• Welcomes youth to the site and orients youth to site expectations, CHNY’s mission and principles, and child protection policies and protocols.
• Assists youth with preparation for the day. Ensures youth are awake and out of bed, fed, and on their way to work, school or other activities in a timely manner.
• Monitor program and client activities to ensure a safe and secure environment.
• Cooks, or assists in the cooking, of meals for the youth. Engages with youth during mealtimes and works with youth to facilitate post-meal clean up.
• Assists in keeping the site clean and well-maintained by participating in daily tidying up and facilitating the work of facilities and maintenance staff.
• Provides support to Case Managers as needed, including distributing appointment slips, appointment follow up, collection and filing of paperwork, file maintenance, and file compliance.
• Maintains records in the Efforts to Outcomes (ETO) computer system, and enters all required documentation timely.
• Escorts youth to other agencies and services when necessary (e.g., hospitals, school visits)
• Maintains healthy, supportive relationships with the youth, mindful of boundaries and mutual respect.
• Leads and/or participates in recreational and holiday activities at the site and off-site trips.
• Completes incident reports by the end of the shift, and submit to appropriate parties.
• De-escalates crises; attends to emergencies following agency protocol, as needed.
• Performs other duties as assigned and needed.

Skills

Multi-tasking

Verbal communication

Written communication

Problem solving

Interpersonal skills

Education

High School or GED

Bachelor’s degree preferred

Job description

Covenant House New York is seeking a Resident Advisor to support youth living on-site, help with meals for up to 20 youths, and assist with daily operations. The role includes supervising residents, ensuring a safe environment, and coordinating with staff on services and documentation.

You will work with youth to prepare for daily activities, participate in training on evidence-based models, and assist with administrative tasks while maintaining a compassionate, boundary-driven approach.