Youth Programs Support Specialist

Commonwealth Catholic Charities; Richmond (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Retirement plan

PTO

Holidays

Bereavement leave

Disability insurance

Paid parental leave

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Virginia Credit Union membership

Job summary

Commonwealth Catholic Charities is seeking an entry-level Housing Resource Center staff member in Richmond, VA. The role provides basic support to assigned programs and requires a High School Diploma or equivalent with at least one year of related experience.

The position involves helping maintain donation storage areas, coordinating pickups, and delivering excellent customer service in person and via phone. Light data entry and coordination with staff and volunteers are expected.

Qualifications

• High School Diploma or equivalent is required with one year of related experience.
• Must be able to lift 50 lbs frequently.

Responsibilities

• Maintains donation storage areas by keeping inventory, organizing shelves, and distributing goods to clients.
• Schedules donation pick-up and assists with on-site deliveries.
• Ensures that all working areas are kept clean and organized.
• Delivers quality customer service in person and over the telephone.
• Follows up promptly to all program inquiries.
• Completes all data entry as assigned by supervisor.
• Assists with guidance and support to all program volunteers as directed by supervisor.
• Prepares and replenishes all reports, rosters, forms, and other program documentation as required.

Skills

Interpersonal skills

Decision-making

Problem-solving

Oral communication

Written communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Commonwealth Catholic Charities is seeking an entry-level Housing Resource Center staff member in Richmond, VA. The role provides basic support to assigned programs and requires a High School Diploma or equivalent with at least one year of related experience.

The position involves helping maintain donation storage areas, coordinating pickups, and delivering excellent customer service in person and via phone. Light data entry and coordination with staff and volunteers are expected.