Youth Program Assistant

Commonwealth Catholic Charities; Richmond (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Retirement plan

PTO

Holidays

Bereavement leave

Disability insurance

Paid parental leave

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Virginia Credit Union membership

Job summary

Commonwealth Catholic Charities is seeking an entry-level Housing Resource Center staff member in Richmond, VA. The role provides basic support to assigned programs and requires a High School Diploma or equivalent with at least one year of related experience.

The position involves helping maintain donation storage areas, coordinating pickups, and delivering excellent customer service in person and via phone. Light data entry and coordination with staff and volunteers are expected.

Qualifications

• High School Diploma or equivalent is required with one year of related experience.
• Must be able to lift 50 lbs frequently.

Responsibilities

• Maintains donation storage areas by keeping inventory, organizing shelves, and distributing goods to clients.
• Schedules donation pick-up and assists with on-site deliveries.
• Ensures that all working areas are kept clean and organized.
• Delivers quality customer service in person and over the telephone.
• Follows up promptly to all program inquiries.
• Completes all data entry as assigned by supervisor.
• Assists with guidance and support to all program volunteers as directed by supervisor.
• Prepares and replenishes all reports, rosters, forms, and other program documentation as required.

Skills

Interpersonal skills

Decision-making

Problem-solving

Oral communication

Written communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job DetailsLevel: EntryJob Location: Housing Resource Center - Richmond, VA 23219Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.21 - $18.50 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social ServicesAbout CCC:

Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.

CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.

Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.

Summary: Provides basic support to assigned program.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains donation storage areas by keeping inventory, organizing shelves, and distributing goods to clients.
• Schedules donation pick-up and assists with on-site deliveries.
• Ensures that all working areas are kept clean and organized.
• Delivers quality customer service in person and over the telephone.
• Follows up promptly to all program inquiries.
• Completes all data entry as assigned by supervisor.
• Effectively communicates all pertinent program information to other staff members.
• Assists with guidance and support to all program volunteers as directed by supervisor.
• Prepares and replenishes all reports, rosters, forms, and other program documentation as required.
• Facilitates timely maintenance, inspections and registration renewals for program vehicles when applicable to the program.
• In certain programs, this position is responsible for setting up homes for clients and ensuring they are move-in ready.
• Provides transportation to clients for medical, dental and mental health appointments, recreational outings, emergencies and other activities as needed and coordinated by the staff.
• Coordinate medical and dental appointments and insurance verifications for assigned clients.
• Represents the Agency in the community and workplace in a professional and ethical manner.
• Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
• Utilizes a basic knowledge of Microsoft Office applications.

Qualifications

EDUCATION and/or EXPERIENCE: High School Diploma or equivalent is required with one year of related experience.

WORK ENVIRONMENT: Must have the ability to lift 50 lbs frequently.

Full-time Employee Benefits:

Retirement savings– After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That’san 8% annual contribution to your retirement savings!

PTO– earn16 daysofffor vacation,sick, or personal time in your first year. This goes up to22 daysin your second year and keeps climbing every five years.

Holidays– Enjoy eleven paid holidays, and a floating holiday of your choosing

Other paid leaveat no cost to employees– bereavement, short-term disability, long-term disability,paid parental leave

Virginia Credit Union memberships

Employee Assistance program–Free services includingsix free confidential consultations with a mental health professional

Medical Insurance– a choice between 1 EPO, 2 PPOs, and 2 HDHP plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Dental Insurance– a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Vision Insurance

Life insurance– paid by agency with option to purchase additional coverage

Other insurance benefits– flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources