Youth Programs Operations Lead

afterschoolmatters; Chicago (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

After School Matters in Chicago seeks a Program Specialist to manage a portfolio of 20-25 programs, performing site visits, observations, and quality improvements across safety, instruction, attendance, enrollment and retention.

The role involves coordinating with instructors, staff, community partners, and schools; planning meetings; and producing reports to guide program enhancements and compliance.

Qualifications

• Bachelor’s degree required.
• 2+ years of youth development experience.
• Valid driver’s license and insured transportation.
• Cook County residency required.

Responsibilities

• Facilitate and manage day-to-day logistics of 20-25 programs through site visits.
• Monitor program quality, safety, attendance, enrollment and retention.
• Provide recommendations to enhance program delivery and compliance.
• Supervise instructors and program providers from recruitment to coaching.
• Coordinate with instructors, liaisons and schools for outreach and partnerships.
• Plan meetings, submit incident reports, and address concerns with the Program Manager.

Skills

Youth development

Program management

Communication

Team leadership

Organizational skills

Problem solving

Data management

Microsoft Office

Education

Bachelor's degree

Tools

MS Office

Job description

After School Matters in Chicago seeks a Program Specialist to manage a portfolio of 20-25 programs, performing site visits, observations, and quality improvements across safety, instruction, attendance, enrollment and retention.

The role involves coordinating with instructors, staff, community partners, and schools; planning meetings; and producing reports to guide program enhancements and compliance.