Youth Program Manager

C2 GPS- Alamo Workforce; San Antonio (TX); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match of up

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

C2 Global Professional Services is seeking a Youth Program Manager to oversee day-to-day operations of the youth program, staff, and agency goals. You will help develop new resources, implement youth programs and job training opportunities.

Responsibilities include managing relationships with employers, coordinating with schools and community partners, tracking outcomes in TWIST, and ensuring accurate reporting of participation and employment placements.

Qualifications

• Bachelor Degree in a relevant field with 2+ years in workforce development or related.
• Associate Degree with 4+ years in workforce development preferred.
• High School Diploma with 6+ years in workforce development preferred.

Responsibilities

• Manage employer relationships for job development and vocational exploration.
• Outreach to develop employer contacts within the County.
• Develop pre-vocational and pre-employment programs and track outcomes.
• Supervise Youth Career Counselors and Youth Workshop Leaders.
• Coordinate partnerships with schools and other youth-serving orgs.
• Enter data in TWIST and maintain client records and reporting.
• Work toward monthly and quarterly employment placement goals.
• Collaborate with programs and agencies on skills development activities.
• Recruit through community involvement to reach diverse youth populations.

Skills

Public speaking

Interviewing techniques

Verbal and written communication

Customer service

Problem solving

Critical thinking

Computer skills

Word processing

Spreadsheets

Community familiarity

Relationship building

Driver's license

Education

Bachelor's degree

Associate degree

High school diploma or equivalent

Tools

TWIST

WorkInTexas

Job description

Job Overview:

This position is responsible for day to day operation of the youth program, related staff and all contractual and agency goals and outcomes. The Youth Program Manager will also help to develop new resources and implement new youth programs and job training opportunities.

Duties and Responsibilities

• Manages and coordinates relationships with all employers for job development purposes and conducts vocational exploration for those enrolled in the program.
• Outreaches and develops extensive employer contacts within the County.
• Adheres to goals and outcomes for all youth programs while developing a comprehensive pre-vocational and pre-employment program.
• Responsible for supervision of Youth Career Counselors and Youth Workshop Leaders.
• Collaborates with staff including WS Board Staff in efforts to integrate and coordinate services agency wide.
• Coordinates all youth related partnerships with schools (ISD’s, Colleges and Universities), other youth serving community based organizations and advocacy groups.
• Conducts evaluations to measure skill attainment of job seekers, to include determining job readiness and enters data into TWIST.
• Tracks and maintains records of participation in skill development activities for inclusion in TWIST and in customer case files.
• Responsible for accurate reporting and tracking of client data including case files, enrollment statistics, attendance at workshops and job fairs and retention statistics.
• Works closely with youth staff towards monthly and quarterly customer employment placement goals.
• Collaborates with other programs, agencies or organizations on skills development activities.
• Performs outreach and recruitment through community involvement to a diverse youth population.
• Coordinates job development, work experience and professional mentoring services.
• Data enters all services according to policies and procedures accurately and timely in the appropriate systems (WorkInTexas, TWIST, etc.).
• Performs additional related duties as assigned.

Preferred Education / Experience:

• Bachelor Degree from an accredited university or college in a relevant field of study and two (2) years of experience working in the public or private sector, preferably in a field of workforce development, or
• Associate Degree from an accredited college or university in a relevant field of study, and four (4) years of work experience in the public or private sector, preferably in workforce development, or
• High School Diploma or equivalent from an accredited educational institution with six (6) years of work experience in the public or private sector, preferably in workforce development.
• Public speaking experience.
• Must have considerable skill in interviewing techniques.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills, problem solving and critical thinking skills.
• Demonstrated computer skills, with experience using word processing and spreadsheet software programs.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• Ability to develop and maintain professional working relationships with management, coworkers, Board Staff, workers from other programs and outside agencies, as well as the public.
• May be required to utilize a personal automobile for our agency’s related business requiring a current valid driver’s license and current automobile liability insurance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands for finger coordination, reach with arms and hands, drive a vehicle, lift/carry 10 pounds of paper, stoop, kneel and talk and hear. Occasional travel required.

COMPANY OVERVIEW:

C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.

At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.

Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.

Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!

• Health Insurance (with no-cost options for employee-only plans)
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with 100% Employer Match of up to 6% of individual contributions
• Dental
• Vision
• Life Insurance
• Short and Long Term Disability
• Pet Insurance

EEO/AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.

Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications