Youth Outreach Specialist

Global Roles; Oakland (CA); Vor Ort; USD 52.000 - 62.000; Vollzeit

Zusammenfassung

The International Rescue Committee seeks a Youth Outreach Specialist to lead community-based outreach, recruitment, and eligibility intake for OSY ages 16–24 in Alameda and Contra Costa counties.

You will build referral networks with schools, foster care, juvenile justice, and community partners; determine eligibility and maintain accurate participant data in state systems. The role requires strong communication, multilingual skills, and local travel.

Qualifikationen

• Bachelor's degree or equivalent in social work, education, human services, or related field.
• 1–2 years of outreach, recruitment, case management, or youth-serving work.
• Direct experience with WIOA or similar programs preferred.
• Knowledge of OSY eligibility criteria or ability to learn program regulations quickly.
• Strong ability to build trust with youth and families and external partners.
• Excellent attention to detail for eligibility documentation and data entry.
• Strong verbal and written communication; comfortable with public speaking.

Aufgaben

• Conduct sustained, community-based outreach to identify eligible OSY in Alameda and Contra Costa counties.
• Build and maintain referral relationships with school districts, alternative ed providers, foster care, juvenile justice, homeless services, and community orgs.
• Determine OSY eligibility, collect docs, and complete eligible files per policy.
• Enter and maintain participant data in state case management systems and IRC databases.
• Develop outreach materials in accessible, culturally and linguistically appropriate formats.
• Conduct phone and in-person meetings to explain services and enrollment process.
• Track activity and enrollment numbers against targets; report progress to supervisor.
• Represent the IRC at events, fairs, and partner meetings.
• Ensure compliance with state and workforce board regs, child labor laws, and policies.
• Participate in program team and funder trainings; other duties as assigned.

Kenntnisse

Youth Outreach

Recruitment

Case Management

Workforce Development Programs

WIOA Knowledge

Eligibility Determination

Program Regulations

Community Engagement

Trust Building with Youth

Data Entry

Case File Compliance

Microsoft Office Suite

State Workforce Case Management System

Public Speaking

Interpersonal Communication

Written Communication

Verbal Communication

Multilingual Proficiency English

Local Travel for Outreach

Ausbildung

Bachelor's degree in social work, education, human services, or related field

Tools

CalJOBS

Microsoft Office

Jobbeschreibung

The Youth Outreach Specialist leads community-based outreach, recruitment, and eligibility intake for the IRC's Out-of-School Youth program in Alameda and Contra Costa counties. The role involves identifying and engaging youth ages 16–24 who face barriers to education or employment, working closely with local agencies and organizations to build a pipeline of eligible referrals and determine eligibility.

Responsibilities

• Conduct sustained, community-based outreach and recruitment to identify eligible out-of-school youth in Alameda and Contra Costa counties
• Build and maintain referral relationships with school districts, alternative education providers, foster care and juvenile justice systems, homeless service providers, and community-based organizations
• Determine OSY eligibility, collect and verify required documentation, and complete eligibility files in accordance with state and local workforce board policy
• Enter and maintain accurate, timely participant data in the required state case management system and IRC program databases
• Develop and distribute outreach and recruitment materials in accessible, culturally and linguistically appropriate formats
• Conduct phone outreach and in-person meetings with youth and families to explain program services, eligibility requirements, and enrollment process
• Track outreach activity, referral sources, and enrollment numbers against program recruitment targets and performance goals, and report progress to the Program Supervisor
• Represent the IRC at community events, resource fairs, school functions, and partner meetings
• Support compliance with state and workforce board regulations, child labor laws, and local workforce development board policies and monitoring requirements
• Participate in Program team, funder and partner meetings as well as required WIOA/grant trainings
• Other duties as assigned to support program outreach, eligibility, and enrollment goals

Requirements

• Bachelor's degree in social work, education, human services, or a related field preferred, or equivalent combination of education and experience
• At least 1–2 years of experience in outreach, recruitment, case management, or youth-serving work
• Direct experience with WIOA, other workforce development programs, or out-of-school/disconnected youth strongly preferred
• Knowledge of Out-of-School Youth eligibility criteria or ability to learn program regulations and local workforce board policy quickly
• Demonstrated ability to build trust and rapport with youth facing barriers and with their families and caregivers as well as external partners
• Strong attention to detail for eligibility documentation, case file compliance, and data entry into state and program case management systems
• Strong interpersonal, written, and verbal communication skills; comfortable with public speaking and representing the IRC at community events
• Proficient in Microsoft Office; experience with a state workforce case management system (e.g. CalJOBS) a plus
• Fluency in English required; proficiency in one or more languages spoken by the local client population strongly preferred (e.g. Spanish, Dari)
• Valid driver's license, reliable transportation, and ability to travel locally to conduct outreach, recruitment, and home visits
• Ability to work some evenings and weekends to accommodate youth and family schedules as well as external events

Skills

• Youth Outreach
• Recruitment
• Case Management
• Workforce Development Programs
• WIOA Knowledge
• Eligibility Determination
• Program Regulations
• Community Engagement
• Trust Building with Youth
• Data Entry
• Case File Compliance
• Microsoft Office Suite
• State Workforce Case Management Systems
• Public Speaking
• Interpersonal Communication
• Written Communication
• Verbal Communication
• Multilingual Proficiency English
• Local Travel for Outreach

Languages

English, Spanish, Dari