Volunteer & Donations Coordinator

Global Roles; Oakland (CA); Sur place; USD 60 000 - 85 000; Plein temps

Résumé du poste

IRC in Oakland seeks a Volunteer and Donations Coordinator to lead volunteer/intern recruitment, onboarding, and engagement, while coordinating in-kind donations and align with NorCal’s fundraising strategy.

You will track volunteer hours, maintain records, and collaborate across teams to ensure program objectives are met; role requires strong communication and multi-cultural engagement skills.

Qualifications

• Undergraduate degree required with emphasis in relevant field.
• Minimum of 3 years in community engagement.
• Experience in fundraising, sponsorship solicitation, or donor cultivation with ability to meet targets.
• Fluent in English; excellent interpersonal skills.

Responsabilités

• Develop and implement recruitment strategies for volunteers and interns.
• Screen, orient, and match volunteers and interns with opportunities.
• Maintain records of volunteer participation and hours.
• Coordinate onboarding orientations and administrative needs for new recruits.
• Oversee storage, inventory, and distribution of in-kind donations.
• Track and report on in-kind contributions monthly alongside Operations Specialist.
• Integrate volunteer activity tracking into Integra and related systems.
• Plan and execute fundraising and outreach events aligned with development strategy.

Connaissances

Volunteer coordination

Fundraising

Sponsorship solicitation

Donor cultivation

Microsoft Office Suite

Programme management

Human resources management

Team management

Multicultural communication

Training development

Orientation delivery

Organizational skills

Project management

Interpersonal communication

Volunteer coordination

Donations management

Outreach strategies

Fundraising strategies

Formation

Undergraduate degree

Outils

Salesforce

Integra

Microsoft Office

Description du poste

The Volunteer and Donations Coordinator is responsible for coordinating volunteer and intern support, managing financial and in‑kind donations, and supporting communications and outreach efforts. This role advances community engagement and fundraising strategies to support IRC's mission in Northern California.

Responsibilities

• Develop and implement recruitment strategies for volunteers and interns, including partnerships with universities, faith‑based groups, and community organizations.
• Screen, orient, and match volunteers and interns with appropriate service opportunities.
• Collaborate with staff to create and maintain up‑to‑date service descriptions for all volunteer and internship roles.
• Conduct onboarding orientations and assist with administrative needs for all new recruits.
• Manage volunteer engagement in alignment with IRC program objectives and national guidelines.
• Maintain accurate records of volunteer participation, including tracking hours in the Salesforce volunteer database.
• Ensure all placements have complete and properly documented files.
• Recognize and appreciate volunteers through events and ongoing communication.
• Provide ongoing support to volunteers and interns throughout their service period.
• Implement the NorCal Volunteer and Intern Program and refine workflows to enhance the volunteer experience.
• Track, pursue, and report on in‑kind contributions on a monthly basis in collaboration with Operations Specialists.
• Oversee storage, inventory, and distribution of in‑kind donations across IRC locations in collaboration with Operations Specialist.
• Develop and execute a donation allocation strategy to support program needs and meet grant match requirements.
• Collaborate with staff managing match‑generating programs to allocate and distribute donations effectively.
• Submit monthly Community In‑Kind (CIK) Reports, tracking volunteer hours and the value of in‑kind donations.
• Integrate donation and volunteer activity tracking into Integra, IRC’s business database, including system development and adaptation.
• Build partnerships with local community members to secure donations and in‑kind contributions.
• Conduct outreach to community groups, faith‑based organizations, and businesses to secure volunteer support, financial and in‑kind contributions, and community sponsorships.
• Represent IRC at career fairs, fundraising events, and community outreach initiatives.
• Plan and execute fundraising and outreach events to increase awareness and support, in alignment with NorCal’s Development Strategy.
• Assist the NorCal Development Director in organizing corporate engagement events and executing the local office’s Corporate Engagement Menu and ensuring office meets fundraising targets.
• Manage the office’s social media strategy, ensuring compliance with grant requirements and maintaining regular, relevant content.
• Maintain website content related to volunteer and internship opportunities, in‑kind donations, and NorCal newsletter contributions.
• Work with Program Managers/Coordinators to assess needs and develop recruitment strategies for volunteers and interns across key departments.
• Train and support staff in volunteer management best practices to ensure a positive experience for volunteers and program staff.
• Serve as the lead for all Community Engagement efforts and participate in leadership team meetings.
• Collaborate with the Director to provide insights on volunteer engagement and community outreach initiatives.
• Engage in IRC Communities of Practice, networking events, and professional development opportunities.
• Perform other related duties as assigned.

Requirements

• Undergraduate degree required, preferably with an emphasis in communication, non‑profit management, human resources, international development or a relevant field of study.
• Minimum of 3 years of demonstrated success in community engagement.
• Demonstrated experience in fundraising, sponsorship solicitation, or donor cultivation, with the ability to meet assigned fundraising goals, including annual targets of ~$200,000 in new revenue and ~$125,000 in Match support.
• Excellent Microsoft Office skills and ability to learn new computer applications rapidly.
• Deep understanding of program management and human resource management principles and experience managing diverse teams.
• Proven ability to contribute both independently and as a key team member.
• Demonstrated success working and communicating effectively in a multi‑cultural environment.
• Flexible and able to handle pressure well.
• Experience developing and providing orientations and trainings.
• Strong organizational skills in a complex, multi‑tasking environment and the ability to manage multiple projects and deadlines.
• Excellent interpersonal communication skills; ability to communicate effectively and diplomatically with current and prospective donors and volunteers, partner agencies, multi‑cultural clients and colleagues on all levels.
• Fluent in English, both spoken and written.
• Must have a valid driver’s license with legally required insurance as position may require using own transportation within the service delivery area.

Skills

• Community Engagement
• Fundraising
• Sponsorship Solicitation
• Donor Cultivation
• Microsoft Office Suite
• Programme Management
• Human Resources Management
• Team Management
• Multicultural Communication
• Training Development
• Orientation Delivery
• Organizational Skills
• Project Management
• Interpersonal Communication
• Volunteer Coordination
• Donations Management
• Outreach Strategies
• Fundraising Strategies

Languages

English