Youth Mentor

Oshkosh United Way; Oshkosh (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

CESA 6 is seeking IYS Youth Mentors to work one on one with youth across multiple sites in Oshkosh and Fond du Lac. You will guide them through behavioral, social, and emotional challenges and provide respite and mentorship under agency policies.

The role offers flexible scheduling, trauma-informed training, crisis intervention, de-escalation, and personal growth opportunities that enhance your resume and career prospects with a strong support network.

Qualifications

• High school diploma is required.
• Additional education is preferred.
• Prior experience working with youth and/or emotional behavioral disabilities is preferred.

Responsibilities

• Provide direct services and supervision to clients according to each client's individualized service plan.
• Work one-on-one with clients to help resolve personal, social, and emotional issues, fostering positive behavioral and social growth.
• Document all services accurately and in a timely manner.
• Safely manage crisis situations to ensure the safety of the client and others.
• Follow transportation and vehicle policies, ensuring safe transport of clients.
• Participate in staff meetings and contribute to program improvement.

Skills

Communication skills

Time management

Flexibility

Interpersonal skills

Confidentiality

Education

High school diploma

Additional education preferred

Job description

Join our Team! CESA 6 is searching for a vibrant, self-motivated people to be our Individualized Youth Services (IYS) Youth Mentors. We have locations in Oshkosh, WI and Fond du Lac, WI.

As a mentor, you will work directly with youth by supporting them behaviorally, socially, and emotionally. You will serve our youth clients in a variety of settings, providing quality services to meet the needs of each individual.

We will provide training in:
Trauma
Crisis Intervention
BIDS for Attention
Verbal De-escalation
Daily Living Skills

Sources of Strength
and MORE!

We have flexible scheduling and are a great resume booster for any major!

Make a positive impact in a child’s life today!

Wage: $16.50 per hour

SUMMARY

Individualized Youth Services (IYS) Youth Mentors work one on one with youth, guiding them through behavioral, social, and emotional challenges. IYS Youth Mentors provide respite services, critical support, and mentorship to help them thrive in various settings. IYS Youth Mentors follow policies and procedures that are aligned with the agency’s mission and strategic plan.

FUNCTIONS

Essential Functions

• Provide direct services and constant supervision to clients, following each client's individualized service plan.
• Work one-on-one with clients to help resolve personal, social, and emotional issues, fostering positive behavioral and social growth.
• Engage in activities and services alongside clients, ensuring a supportive and interactive environment.
• Accurately document all services provided.
• Safely manage crisis situations to ensure the safety of the client and others.
• Administer and log medication, ensuring proper care and adherence to each client's service plan.
• Assist with meal preparation and clean-up, following safety and hygiene protocols.
• Comply with all transportation and vehicle policies, ensuring the safe transportation of clients.
• Actively participate in staff meetings, contributing to team discussions and ongoing improvement.
• Take on other responsibilities as needed, adapting to the dynamic needs of the clients and the program.

Other Functions

• Maintain facility resources with care and respect, taking on cleaning tasks and assisting with general upkeep as needed.
• Follow proper incident reporting procedures, ensuring timely and accurate documentation of any occurrences.
• Commit to personal and professional growth by seeking feedback, staying informed on best practices, and continuously improving your skills.
• Other duties as assigned.

POSITION QUALIFICATIONS:

Experience, Education and Licensure:

• High school diploma is required. Additional education is preferred.
• All program specific required training is provided through the program upon hire, including county specific training.
• Prior experience working with youth and/or emotional behavioral disabilities is preferred.
• Valid driver’s license and proof of auto insurance is required.

Required Skills and Abilities:

• Model the core values of the agency.
• Ability to work independently as well as collaborate with diverse work teams.
• Ability to interpret and administer policies and procedures consistently and objectively.
• Communicate effectively and timely, verbally and in writing, to a diverse audience.
• Plan, organize and prioritize work.
• Remain flexible in order to adapt to changes in the work environment.
• Excellent time-management with ability to manage schedules and meet deadlines.
• Problem-prevention and problem-solving skills.
• Work accurately with close attention to detail.
• Exhibit a high degree of confidentiality of sensitive information and process and handle confidential information with discretion.
• Work effectively, professionally and tactfully with internal agency staff and external clients.
• Ability to set and meet high standards of customer service (internal and external).
• Excellent interpersonal skills to facilitate interaction with clients and families as well as an overall work environment of mutual respect and collaboration.
• Exhibit a professional, businesslike appearance and demeanor.
• Professionally represent the agency and public, private and parochial school districts in interactions with staff, customers and community.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

• Ability to work from multiple settings, including several programs and CESA 6 office locations.
• Position may require extended hours including evenings and weekends.
• Ability to work in a fast-paced environment.

Physical Demands:

• The employee is regularly required to communicate effectively in person, via phone and in writing.
• The employee may occasionally lift or move equipment up to 20 pounds.
• Due to the physical nature of clients with the IYS Program, the position may be required to perform trained crisis prevention techniques, which may require restraining a client ranging in weight.

As a member-driven cooperative educational service agency, schools and districts turn to CESA 6 for quality resources, designed for today's learner. A multi-year Gallup Exceptional Workplace Award winner, CESA 6 provides an engaging, collaborative and supportive work environment in which we lean on each other for the varied experience and expertise that our staff bring to the table, as we collaborate to find the right products and solutions for today's learners and learning environments.

In compliance with the Americans with Disabilities Act, CESA 6 will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and current employees to discuss potential accommodations with the employer.

CESA 6 is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. We expect every member of our team do their part to maintain an environment where everyone has the opportunity to feel included, feels respected and receives the dignity they deserve.

Decisions related to hiring, compensating, training, and evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We take responsibility for always striving to create an inclusive environment as a Gallup best places to work employer that makes every employee and candidate feel welcome.