Youth Housing Case Manager & Facilitator

Openwork LLC; Houston (TX); On-site; USD 27,000 - 39,000; Full time

Job summary

Openwork LLC in Houston, TX is seeking a compassionate Housing Case Manager / Facilitator to support a youth housing program for young adults aged 18–24. This on-site role focuses on guiding applicants through housing applications, vouchers, leasing, and ongoing case management to promote stability and independence.

You will collaborate with internal teams, maintain accurate records, and connect participants with community resources.

Qualifications

• Bachelor's degree is required in social work, psychology, sociology, human services, social services, or closely related field.
• Knowledge of case management principles, client support, and service coordination.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain accurate case notes, documentation, and client records.
• Proficiency in Microsoft Word, Excel, Outlook, and data entry.
• Ability to manage multiple cases, follow procedures, and meet deadlines.
• Strong interpersonal skills and ability to work with diverse youth.
• Dependable, detail-oriented, and able to work independently and in a team.
• Valid driver's license, reliable transportation, and liability insurance required.
• Availability to work Monday–Friday; weekend expectations discussed.

Responsibilities

• Provide supportive case management services to young adults ages 18–24.
• Complete housing assessments to determine eligibility, readiness, and individual support needs.
• Assist youth with housing applications, voucher programs, and leasing requirements.
• Guide participants through housing briefings, documentation, and move-in procedures.
• Help prepare and submit required paperwork to local housing authorities.
• Assist with recertifications, housing transfers, income updates, and household changes.
• Provide ongoing on-site support to promote housing stability and independent living.
• Monitor individual housing plans and help participants meet program requirements.
• Participate in wraparound meetings and coordinate services with internal program teams.
• Maintain accurate case notes, housing records, and documentation in case management systems.
• Connect youth with available housing resources and supportive services.
• Collaborate with internal programs to help youth prepare for future housing opportunities.
• Attend program meetings, housing workshops, and community events as needed.

Skills

Case management principles

Communication skills

Organization skills

Problem-solving skills

Data entry

Multitasking

Education

Bachelor's degree in Social Work or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Openwork LLC in Houston, TX is seeking a compassionate Housing Case Manager / Facilitator to support a youth housing program for young adults aged 18–24. This on-site role focuses on guiding applicants through housing applications, vouchers, leasing, and ongoing case management to promote stability and independence.

You will collaborate with internal teams, maintain accurate records, and connect participants with community resources.