Youth Development Case Manager Supervisor

Damar Services, Inc.; Indianapolis (IN); On-site; USD 52,000 - 68,000; Full time

Job summary

Damar Services, Inc. in Indianapolis seeks a Community Based Case Manager Supervisor to oversee case managers and ensure compliant records in our EMR. This role carries professional and administrative responsibilities across youth-focused services in our Community-Based program.

You will supervise staff, coordinate with families and schools, maintain documentation, and support onboarding and training to meet DCS and partner standards. A driver’s license and background checks are required.

Qualifications

• High school diploma or GED required.
• Requires 2-3 years of experience working with children or youth with behavioral needs.
• Experience working in an educational setting preferred.
• Teacher assistant experience or a teaching license is a plus but not required.
• Proficiency with MS Office applications including: Word, Excel, Outlook and PowerPoint.
• Minimum age of 21 per licensure requirements.
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions.
• Successfully complete a pre-employment drug screen and physical.
• Favorably meet and maintain Damar’s background screening.

Responsibilities

• Builds and maintains positive, professional relationships with youth to promote engagement, trust, accountability, and progress toward individualized goals
• Provides direct supervision, guidance, and support to youth while maintaining a safe, structured, and supportive program environment
• Responds appropriately to youth behaviors and individual needs using approved strategies, interventions, and de-escalation techniques
• Collaborates with families, schools, referral sources, and community partners to support youth progress and continuity of services
• Maintains consistent, weekly communication with the school of origin (if applicable), probation officer, family case manager, or other referral source, as well as the parents/caregivers of the youths referred to the program
• Facilitates daily evidence-based group psychoeducational classes
• Implements individualized educational continuation plans to support academic progress during program participation
• Facilitates enrollment and participation in credit recovery and other computer-based educational programs, as appropriate
• Facilitates community service opportunities and community-based learning activities, when applicable
• Travels occasionally to support community-based activities, outings, meetings, and other program needs, as required
• Operates Damar vehicles and/or personal vehicles to transport youth as needed
• Maintains accurate records, progress notes, educational plans, and program documentation in accordance with agency, contractual, and regulatory requirements
• Monitors youth progress and adjusts educational, vocational, and transition plans as needed to promote positive outcomes
• Adheres to all policies and procedures as defined in the Employee Handbook and Damar Operational Policies and Procedures Manual
• Completes and updates mandatory training and other licensure-related items in a timely manner
• Prioritizes duties in a manner consistent with organizational objectives and growth
• Respects the culture, diversity, and rights of all clients, their families and the community
• Performs other duties as assigned

Skills

Youth engagement

Team supervision

Communication

Education

High school diploma or GED

Tools

MS Office

Job description

Damar Services, Inc. in Indianapolis seeks a Community Based Case Manager Supervisor to oversee case managers and ensure compliant records in our EMR. This role carries professional and administrative responsibilities across youth-focused services in our Community-Based program.

You will supervise staff, coordinate with families and schools, maintain documentation, and support onboarding and training to meet DCS and partner standards. A driver’s license and background checks are required.