Youth Counselor (Overnight)

The-Door---A-Center-of-Alternative; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

The Door – A Center of Alternative in Bronx is seeking a Youth Counselor for overnight supervision at our 24-hour drop-in center. The role focuses on crisis intervention, basic needs support, and positive youth development for Runaway Homeless Youth participants.

You will ensure safety, follow night policies, document incidents, and collaborate with daytime staff to maintain a supportive environment. Minimum high school diploma; bachelor’s preferred; 1–2 years of experience with adolescents.

Qualifications

• Minimum of a high school diploma or HSE; Bachelor’s degree preferred.
• 1–2 years experience with adolescents using positive youth development principles.
• Experience with diverse at-risk populations (LGBTQ+, homelessness, mental health, substance use).
• Knowledge of social service systems and community resources relevant to youth/young adults.

Responsibilities

• Monitor participant activities and provide crisis intervention as needed.
• Ensure Night Staff Policy and Procedures are followed.
• Complete Face Sheet for each participant entering overnight services.
• Submit overnight census at shift end.
• Provide overnight coverage during holidays when needed.
• Engage participants in positive youth development activities.
• Assist participants in accessing basic needs (shower, laundry, food).
• Maintain cleanliness of shower/laundry areas post-use.
• Restock hygiene products and crisis clothing as needed.
• Document incidents and interventions with participants and building security.
• Communicate with daytime staff and management during crises.
• Attend relevant meetings, trainings, and events.
• Other duties as assigned.

Skills

Crisis intervention

Oral and written communication

Trauma-informed care

Positive youth development

Education

High school diploma or HSE; Bachelors preferred

Job description

Position: Youth Counselor (Overnight)- Bronx 24-hour Drop-in CenterSupervisor: Runaway Homeless Youth SupervisorOverview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.The Case Manager will support the Runaway and Homeless Youth program by providing case management to homeless and unstably housed youth in order ensure that the basic needs of young people, including crisis counseling, housing placement, entitlements procurement, health care, mental health care, education, job/career assistance, recreational opportunities and other service needs are being met.Responsibilities:Monitor participant activities and provide crisis intervention as needed.Ensure that Night Staff Policy and Procedures are followed.Complete and submit Face Sheet for each participant as they enter for overnight services.Submit overnight census at the end of the shift.Be flexible and/or available for holiday shift coverage when needed.Implement positive youth development focused activities for participants as needed.Assist participants in accessing basic needs: shower, laundry, resting space, food.Ensure that participant items are properly and securely put away during the overnight to avoid theft and fire hazards.Ensure the cleanliness of the shower/laundry areas after every use.Wash/dry and properly store towels.Restock hygiene products and crisis clothing as needed.Document all incidents and interventions with participants and building security in shift report and via email.Communicate appropriately with daytime staff and program management during and following crisis situations.Attend all relevant meetings, trainings, workshops, and outside events.Other responsibilities and functions as assigned by supervisor.Qualifications:A minimum of a high school diploma or HSE; Bachelors preferredMinimum of one to two years experience with adolescents utilizing positive youth development principlesExperience working with diverse at-risk populations such as LGBTQ+, homelessness, mental health, and substance useKnowledge of social service systems and community resources as they relate to the youth/young adult populationDemonstrate an understanding of and practice the principles of positive youth/young adult developmentUnderstanding of adolescent and young adult development, assessment, counseling and/or crisis managementAbility to engage people from strength based, trauma-informed person-centered philosophyAbility to provide crisis intervention when necessaryExcellent oral and written communication skillsHours: 35 hours per week; Mon-Friday/Wed-Sunday schedule 11pm-7amSalary: $42,000 yearly with union benefits