Youth Counselor (Overnight)

The Door; New York (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

The Door in Bronx is seeking a Youth Counselor (Overnight) to support the Runaway Homeless Youth program at the 24-hour Drop-in Center. This full-time role involves crisis intervention, case management, and assisting youth with basic needs while ensuring safety.

You will monitor participant activity, document incidents, coordinate with day staff, and participate in trainings and meetings. A high school diploma is required; 1–2 years of relevant experience is preferred, with trauma-informed

Qualifications

• A high school diploma or HSE is required; Bachelor's degree is preferred.
• 1–2 years of experience with adolescents using positive youth development principles.
• Experience with diverse at-risk populations (LGBTQ+, homelessness, mental health, substances).

Responsibilities

• Monitor participant activities and provide crisis intervention as needed.
• Maintain Night Staff policies and ensure safety during overnight shifts.
• Complete Face Sheet entries and submit overnight census reports.
• Assist participants with basic needs (shower, laundry, food).
• Document incidents and communicate with daytime staff and management.

Skills

Crisis intervention

Case management

Youth development

Communication skills

Education

High school diploma or HSE

Bachelor's degree preferred

Job description

Job DetailsJob Location: Bronx Youth Center - 2999 Third Avenue - Bronx, NY 10455

Position Type: Full Time

Salary Range: $42,000.00 - $42,000.00 SalaryPosition: Youth Counselor (Overnight)- Bronx 24-hour Drop-in Center

Supervisor: Runaway Homeless Youth Supervisor

Overview:

The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals - all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The Case Manager will support the Runaway and Homeless Youth program by providing case management to homeless and unstably housed youth in order ensure that the basic needs of young people, including crisis counseling, housing placement, entitlements procurement, health care, mental health care, education, job/career assistance, recreational opportunities and other service needs are being met.

Responsibilities:

• Monitor participant activities and provide crisis intervention as needed.
• Ensure that Night Staff Policy and Procedures are followed.
• Complete and submit Face Sheet for each participant as they enter for overnight services.
• Submit overnight census at the end of the shift.
• Be flexible and/or available for holiday shift coverage when needed.
• Implement positive youth development focused activities for participants as needed.
• Assist participants in accessing basic needs: shower, laundry, resting space, food.
• Ensure that participant items are properly and securely put away during the overnight to avoid theft and fire hazards.
• Ensure the cleanliness of the shower/laundry areas after every use.
• Wash/dry and properly store towels.
• Restock hygiene products and crisis clothing as needed.
• Document all incidents and interventions with participants and building security in shift report and via email.
• Communicate appropriately with daytime staff and program management during and following crisis situations.
• Attend all relevant meetings, trainings, workshops, and outside events.
• Other responsibilities and functions as assigned by supervisor.

Qualifications:

• A minimum of a high school diploma or HSE; Bachelors preferred
• Minimum of one to two years experience with adolescents utilizing positive youth development principles
• Experience working with diverse at-risk populations such as LGBTQ+, homelessness, mental health, and substance use
• Knowledge of social service systems and community resources as they relate to the youth/young adult population
• Demonstrate an understanding of and practice the principles of positive youth/young adult development
• Understanding of adolescent and young adult development, assessment, counseling and/or crisis management
• Ability to engage people from strength based, trauma-informed person-centered philosophy
• Ability to provide crisis intervention when necessary
• Excellent oral and written communication skills

Hours: 35 hours per week; Mon-Friday/Wed-Sunday schedule 11pm-7am

Salary: $42,000 yearly with union benefits