Youth Club Membership & Front Desk Coordinator

Boys & Girls Clubs of Greater San Diego; Poway (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid vacation after 12 months

Discounted Club membership

Employee Assistance Program (EAP)

Professional development opportunities

Staff discounts

Job summary

BGCGSD seeks a friendly Membership Clerk to manage front desk operations, register members, process dues, and support program participation at our Poway site. You will answer phones, maintain records, and ensure excellent guest service in a fast-paced youth organization.

Under supervision of the Branch Manager, you will handle card issuance, data entry, and assist with events, safety procedures, and communications with families and staff.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of administrative experience.
• Proficient with computers and basic office software.

Responsibilities

• Greet members and guests and manage daily front desk operations.
• Process membership forms, collect dues, and issue cards.
• Enter applications and attendance in the membership system.
• Provide information and respond to inquiries to ensure guest satisfaction.
• Maintain accurate records and filing systems.
• Support program activities and events as needed.

Skills

Customer service

Data entry

Phone etiquette

Communication skills

Time management

Education

High School Diploma or equivalent

Associates degree preferred

Tools

Payroll system

Office equipment

Job description

BGCGSD seeks a friendly Membership Clerk to manage front desk operations, register members, process dues, and support program participation at our Poway site. You will answer phones, maintain records, and ensure excellent guest service in a fast-paced youth organization.

Under supervision of the Branch Manager, you will handle card issuance, data entry, and assist with events, safety procedures, and communications with families and staff.