Youth Case Mentor: Credible Messenger Program- 7384

Community Health Resources; Hartford (CT); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan contributions

Tuition reimbursement & professional开发

Wellness stipend & confidential EAP

Calm app subscription

Job summary

Community Health Resources seeks a Credible Messenger in Hartford, CT. You will engage high-risk youth and families, coordinate services, and connect them with community supports to reduce re-arrests and promote prosocial outcomes.

This role emphasizes lived experience, local knowledge, and collaboration with CSSD/JBCSSD. Flex hours, some evenings, and a driver’s license are required.

Qualifications

• Live in the communities where the youth will be served.
• Have transformed personal experiences into positive outcomes for youth.
• Must have a valid driver’s license.
• Attend all required CHR/CSS training programs.

Responsibilities

• Coordinate intake, engagement, and ongoing services for youth referred by CSSD/JBCSSD per contract and ISP.
• Serve as liaison among CHR, CSSD/JBCSSD, clients, families, supports, and providers.
• Link clients to behavioral health, housing, benefits, education, and employment resources.
• Assist with appointment scheduling, transportation, and other supports to promote engagement.
• Maintain timely documentation of services and communications per standards.
• Participate in supervision, meetings, trainings, and other duties as assigned.
• Perform other duties as required.

Skills

Life experience in community

Trust-building with youth

Knowledge of Hartford resources

Collaboration with court system

Flexible schedule

Self-motivation & advocacy

Driver's license

Education

High School Diploma or GED

Job description

JOB TITLE

Credible Messenger

EMPLOYMENT TYPE

Full-Time, 40 hours/week

SCHEDULED HOURS

Monday-Friday 8:00AM-8:00PM availability, hours flexible, some evenings required

PROGRAM/LOCATION

Credible Messenger, Hartford, CT

PC#

3162

ABOUT THE PROGRAM

The Credible Messenger program is a non-clinical care support and case management program that aims to assists high-risk justice-involved youth and their families living in Hartford with their identified needs related to behavioral health, substance use, medical care, housing, education, employment, legal matters, transportation, benefits, family support, and other activities of daily living. The goal of the program is to reduce re-arrests for the youth while connecting them to prosocial supports and education within their community. The Credible Messenger position works directly with the youth on their goals as well as while completing administrative, programmatic, triage, and documentation responsibilities in accordance with program and contract expectations.

TEAM ENVIRONMENT

Join a collaborative team where every day is an opportunity to learn, grow, and change lives!

The Credible Messenger position is a good fit for those who:

• Have lived experience with the justice system and/or who have personal roots within the city of Hartford CT. Knowledge and familiarity with the neighborhoods of Hartford and the challenges and needs of youth living in this area is preferred.
• Have experience with and enjoy building trust and rapport with high-risk justice-involved inner-city youth and their families.
• Have knowledge of local resources available to youth in the city of Hartford
• Have experience with collaborating with Juvenile Probation Officers or the court system
• Enjoy working in the community and in clients’ homes, as opposed to an office-based position
• Prefer a flexible work schedule with non-traditional hours, including some evenings, and being available to youth and their families outside of traditional hours.
• Are motivated and take initiative to support and advocate for disadvantaged youth.
• Who are creative and persistent in their strategies to engage reluctant youth in the program

Duties & Responsibilities

• Coordinate intake, engagement, and ongoing services for youth referred by CSSD/JBCSSD in accordance with program contract requirements and the Individual Service Plan.
• Serve as a liaison between CHR, CSSD/JBCSSD, clients, families, natural supports, and community providers to support communication, service access, treatment planning, and discharge planning.
• Link clients and families to community supports and resources, including behavioral health, substance use, medical care, housing, benefits, legal services, education, employment, and other identified needs.
• Assist clients with appointment scheduling, transportation coordination, and other practical supports that promote engagement and reduce barriers to care.
• Maintain accurate, timely documentation of services, contacts, referrals, and communications in compliance with agency, program, and contract standards.
• Participate in supervision, team meetings, trainings, and other meetings as assigned.
• Perform other duties as required.

QUALIFICATIONS

Education: High School Diploma or equivalency program (GED)

Experience: Credible Messengers will come from and live in the communities of the youth to be served, shall have lived similar, relevant experiences of the youth, and have transformed their own lives.

Licensure/Certification/Registration: Valid driver’s license required.

Training: Will attend all required program trainings for CHR and CSSD

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

Benefits

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility

And so much more!

COMPENSATION

$19.2850/hr min-$26.9735/hr max

• Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)

Compliance and Equality

CHR is an equal opportunity employer, and we encourage all to apply.