Youth Case Manager: College & Career Readiness Mentor

National Council of Young Men's Christian Associations of the United States of America; New York (NY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance

Free YMCA membership

Job summary

The Flushing YMCA, a program of the YMCA of Greater New York, seeks a Case Manager to support college and career readiness through mentoring and advocacy. You will lead groups, design training on youth behaviors, and build strong relationships with families and community partners in Queens.

This full-time role requires experience with teens, strong organizational skills, and a commitment to youth development within a collaborative, mission-driven setting.

Qualifications

• High School Diploma is required; an associate’s degree or relevant experience is desired.
• Minimum of two (2) years of experience working with teens and doing case management.
• Experience teaching and facilitating training sessions on issues related to youth and teens.
• Must be CPR/First Aid certified and complete the YMCA Mandatory Reporting Training within four (4) months of employment.

Responsibilities

• Conduct intake and assessments of potential participants and develop individual service plans to ensure the success and implementation of case management.
• Facilitate groups and workshops based on the participants' expressed needs and interests to improve attitudes, school performance, and home and community relationships.
• Provide case and behavior management and refer to outside resources and agencies as needed.
• Manage case notes for post-graduate participants, also known as WIOA Follow-Ups.
• Provide outreach resources for post-graduate participants.
• Facilitate/Co-facilitate and write SEL and Teen Core Activities during program hours.
• Enter case notes in the DYCD Connect database regularly.
• Enter Teen Data in YMCA Youth Services and AS400 databases.
• Recruit participants and collect documentation from them, schools, parents, and community partnerships.
• Support the Coordinator in ensuring proper documentation is maintained and entered into the DYCD Connect system.
• Prepare students for internship placements and provide support for internship site placements, including pre- and post-audits.
• Improve, develop, and enhance all program service delivery.
• Maintain and develop positive relationships with families, participants, staff, schools, volunteers, and other organizations.
• Attend staff meetings, training sessions, and any applicable special events.

Skills

Case management

Teens

Group facilitation

CPR/First Aid

Training sessions

Education

High School Diploma

Associate degree / relevant experience

Job description

The Flushing YMCA, a program of the YMCA of Greater New York, seeks a Case Manager to support college and career readiness through mentoring and advocacy. You will lead groups, design training on youth behaviors, and build strong relationships with families and community partners in Queens.

This full-time role requires experience with teens, strong organizational skills, and a commitment to youth development within a collaborative, mission-driven setting.