Youth Care Shift Supervisor — Residential Programs

Seven Hills Foundation; Bloomingdale (MA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Health Insurance (Blue Cross Blue Sky)

Retirement plan match

Student Loan Assistance

Tuition Assistance

Home Mortgage Initiative

Paid Vacation

Paid Holidays

Paid Sick Time

Personal PTO

Job summary

Seven Hills Foundation is seeking an experienced Direct Support Professional Supervisor to lead residential counselor staff in our 24-hour acute and congregate care programs. This hands-on leader ensures safety, structure, and therapeutic spaces for youth while coaching staff during assigned shifts.

You’ll maintain client-to-staff ratios, oversee daily programming, complete shift notes and incident reports, and promote teamwork through real-time guidance and trauma-informed approaches.

Qualifications

• Prior supervisory experience as a direct support professional in youth services.
• Experience in residential settings with youth required.
• Ability to coach staff and model best practices on shift.

Responsibilities

• Lead and supervise residential counselor staff during assigned shifts.
• Provide coaching, feedback, and real-time guidance to staff.
• Maintain staff updates, shift expectations, and assignments.
• Ensure safety and therapeutic milieu for youth and staff.
• Monitor ratios, coordinate relief staffing, and complete documentation.
• Document treatment plans, shift notes, and incident reports.

Skills

Leadership

Supervision

Coaching

CPI de-escalation

Trauma-informed care

HIPAA compliance

Teamwork

Staff development

Education

High School Diploma/GED/HiSet

Job description

Seven Hills Foundation is seeking an experienced Direct Support Professional Supervisor to lead residential counselor staff in our 24-hour acute and congregate care programs. This hands-on leader ensures safety, structure, and therapeutic spaces for youth while coaching staff during assigned shifts.

You’ll maintain client-to-staff ratios, oversee daily programming, complete shift notes and incident reports, and promote teamwork through real-time guidance and trauma-informed approaches.