Bilingual Youth Care Professional (Caminos Program)

Everstand; Mechanicsburg (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bilingual differential bonus

Mileage reimbursement for travel

Job summary

A community support organization is seeking compassionate Youth Care Professionals to provide direct care and supervision to youth in a trauma-informed residential treatment setting in Mechanicsburg, PA. Responsibilities include modeling healthy relationships, facilitating individual and group programming, and ensuring safety. Candidates should have a high school diploma or GED along with experience in child welfare or related fields. The position requires a commitment to supporting youth through relationship-based care and participation in team efforts.

Qualifications

• Must have at least 1 year of child welfare or related experience.
• Experience in youth services or trauma-informed settings is preferred.
• Valid driver’s license and ability to pass background checks are required.

Responsibilities

• Provide direct care and supervision to youth in a residential treatment setting.
• Model healthy relationships and support daily routines for youth.
• Facilitate individual and group programming to support youth engagement.

Skills

Empathy

Active Listening

Time Management

Crisis Response

Attention to Detail

Education

High School Diploma or GED

Bachelor’s degree in social work or related field

Job description

Overview

Caminos Program: 2,000.00 Bonus for Bilingual Candidates. Back End 2nd Shift: Full Time Only

• Wednesday 12:00 PM – 10:00 PM
• Thursday 2:00 PM – 11:00 PM
• Friday 2:00 PM – 11:00 PM
• Saturday 11:00 PM – 8:00 PM

The Youth Care Professional (YCP) provides 24/7 direct care and supervision to youth in a trauma-informed residential treatment setting. YCPs ensure safety, model healthy relationships, support daily routines, and uphold empathy, consistency, and respect within professional boundaries. You will be trained in crisis prevention and intervention and work with clinical, education, and medical teams.

Everstand seeks compassionate, resilient Youth Care Professionals to join our team and support youth in need of safety, support, and hope through relationship-based care. Our mission is to enrich communities, one family at a time.

Essential Functions

• Approaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity.
• Models Everstand’s core values: Safety, Empathy, Relationships, and Impact.
• Honor differences, acknowledge uniqueness, and amplify all voices.
• Attend training and group experiences that strengthen staff wellness and belonging.
• Models the use of welcoming and respectful language and uses inclusive language in communication and documentation.

Direct Care & Supervision

• Provide 24/7 line-of-sight/sound and/or enhanced supervision based on clinical guidance.
• Ensure a physically and emotionally safe environment in line with trauma-informed practices.
• Assist youth with Activities of Daily Living (ADLs), including hygiene, grooming, and meals. Meal preparation is required according to the menu, as applicable.
• Provide a safe and calm treatment environment by implementing structured milieu routines, individualized care plans, age-appropriate expectations, and positive behavior supports aligned with PBIS.
• Support and reinforce methods used by clinical staff and participate in treatment of residents, including interaction, limit setting, and safety/treatment plans.
• Provide mandatory on-call coverage and flexibility to work various shifts; may cover other program areas.
• Participate in family engagement events on-site, in the community, or at the family home, as applicable.

Therapeutic Engagement

• Utilize program-approved techniques to build trusting, youth-guided relationships aligned with Everstand’s Theory of Change.
• Facilitate individual and group programming (e.g., social skills, communication, conflict resolution, resilience, and creative expression).
• Support academic participation, extracurricular exploration, and life skills development.
• Maintain professional boundaries to ensure appropriate therapeutic relationships.

Documentation & Communication

• Accurately complete shift documentation, logs, incident reports, medication records (MAR), and summaries.
• Maintain timely, confidential, and professional communication with team members and supervisors.
• Obtain and maintain user-level access to Everstand’s electronic health record system.

Health & Safety

• Administer and document medication following program guidelines (with certification).
• Safely transport youth to medical, educational, and legal appointments using agency vehicles.
• Respond to behavioral escalations using Therapeutic Crisis Intervention (TCI) methods when necessary.
• Participate in hospital coverage and intake/discharge transportation as needed.

Housekeeping & Environment

• Maintain cleanliness and safety of the unit and involve youth in upkeep per protocol.
• Monitor maintenance needs or safety hazards through on-site inspections.
• Promote youth engagement, conduct bedroom checks, searches, and supervision per policy every fifteen minutes while youth are in their rooms.
• Complete and document inventories of resident belongings at admission, discharge, quarterly, after overnight family visits, and after purchasing new items.

Compliance & Confidentiality

• Maintain strict confidentiality of sensitive youth information.
• Follow HIPAA, state regulations, and organizational policies for data handling and communication.
• Fulfill mandated reporter responsibilities by promptly reporting suspected abuse, neglect, or exploitation per guidelines.

Non-Essential Functions

• Other duties as described are provided as a general guideline and may change.
• Employees may be asked to perform tasks beyond those listed.
• Employment is at-will.

Competencies

• Everest core values, safety, empathy, relationships, impact; handling stress; meeting standards; accurate listening; organized workplace; mindfulness; personal accountability; integrity; crisis response; time management; problem-solving; following directions; customer service; attention to detail; adaptability; OSHA and regulatory compliance; confidentiality.

Required Education and Experience

• Level I – Youth Care Professional: High School Diploma, GED, or AA with at least 1 year of child welfare/related experience.
• Level II – Youth Care Professional (Advanced): Bachelor’s degree in social work, psychology, education, or related field.

Preferred Education and Experience

• Experience in youth services, behavioral health, or trauma-informed settings preferred. Comfort working in emotionally intense environments. Firsthand understanding of child welfare and human services, beneficial for responsive, inclusive programming.

Licenses/Certifications

• Valid driver’s license; background checks (CPS, fingerprinting), drug screening, TB, and physical readiness; TCI or First Aid/CPR and Medication Administration certifications; Maryland RCYCP certification eligibility; ORR suitability determination eligibility.

Bilingual Differential

• Bilingual candidates may be eligible for a language differential based on program needs and proficiency.

Work Environment

This job operates in a professional office environment. Occasional exposure to residential and school environments with challenging behaviors may occur. Exposure to intense emotional environments requires vigilance, adaptability, and resilience.

Physical Demands

Must be able to engage in physical intervention techniques when trained; may need to lift up to 25 pounds and perform various movements as part of duties.

Position Type / Hours

Full-time, non-exempt. Monday through Sunday (morning, evening, overnight), typically 33–40 hours per week. Back End 2nd Shift schedule applies as listed above.

Travel

Local travel for appointments or cross-site coverage may be required. Mileage reimbursement or agency vehicle provided for approved travel.

Additional Eligibility Qualifications

• Ability to work effectively with partners and stakeholders; adapt to technology platforms; proficiency in Microsoft Office; strong time management and communication skills; ability to work independently; trauma-informed interactions; understanding of agency goals; ability to handle multiple tasks in a non-structured environment; valid driver’s license; ability to pass background checks, TB, drug screens, and physical readiness; ability to obtain RCYCP and ORR suitability determinations as required.

Note

This job description is not a contract and is at-will; duties may change with or without notice. Employee acknowledgment indicates understanding of requirements.