Youth and Family Case Manager

Bluebonnet Trails Community Services; Gonzales (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Bluebonnet Trails Community Services in Gonzales, TX seeks a Case Manager to provide recovery-oriented services, conduct assessments, and develop Person-Centered Recovery Plans. You will connect clients with community resources, deliver crisis interventions when needed, and document thoroughly in the electronic health record.

The role emphasizes 55% direct service, collaboration with a multidisciplinary team, and adherence to agency and state guidelines.

Qualifications

• Bachelor's degree in Human Services required.
• Strong understanding of mental health diagnoses and treatment.
• Ability to work independently and collaboratively in a fast-paced environment.
• If degree is not in Human Services, minimum of 24 credit hours in related field.
• Valid Texas driver's license required.

Responsibilities

• Perform psychosocial assessments and develop Person-Centered Recovery Plans.
• Connect individuals with community resources and provide rehabilitative services.
• Conduct crisis intervention when necessary and document in the EHR.
• Prioritize direct service time (minimum 55%) and maintain accurate records.
• Collaborate with a multidisciplinary recovery team to support clients.

Skills

Case management

Crisis intervention

Clinical documentation

Spanish bilingual

Education

Bachelor's degree in Human Services

Tools

Electronic health records (EHR)

Job description

In support of our mission to continuously improve the health and independence of the individuals we serve, the Case Manager plays a vital role under the supervision of the Clinical Program Manager. This position provides recovery-oriented case management services, including skill-building and medication education.

The Case Manager conducts routine psychosocial and emotional needs assessments and develops Person-Centered Recovery Plans. They work with youth, adults, and families to connect them with community resources, provide rehabilitative services, and initiate crisis intervention when necessary. All services are delivered in collaboration with a multidisciplinary recovery team and are documented in the electronic health record.

These services are designed to promote recovery and wellness, support community integration, and enhance independent living and overall quality of life. The role requires detailed and accurate electronic documentation, as well as strict adherence to agency and state guidelines. At least 55% of working hours must be dedicated to direct service.

Successful Case Managers demonstrate a strong commitment to working with individuals who have chronic and severe mental health conditions. Essential knowledge areas include psychotherapeutic medications, case management practices, substance use treatment, crisis intervention, community resources, and evidence-based behavioral health approaches.

Effective performance in this role requires innovative thinking, patience, resilience, and strong advocacy and service coordination skills. The Case Manager must be skilled in mental health assessment and evaluation, person-centered recovery planning, clinical documentation, and dual-diagnosis treatment.

In addition to working both independently and collaboratively, the Case Manager must be able to prioritize needs during crisis situations, participate in regular meetings and training opportunities, and perform other assigned duties with a positive and professional attitude.

Location: Gonzales, TX

Hourly Salary Range: $21.46 - $28.71

Differential Detail

• Up to $4.00 per hour - Tenure with BTCS
• $.75 per hour - Bilingual
• $1.00 per hour - 2 years previous experience
• $1.00 per hour - Advanced Licensure
• $.50 per hour - LCDC Licensure

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Minimum Qualifications

The Case Manager must hold a Bachelors degree in Human Services*

Possess a strong understanding of mental health diagnoses and treatment.

The ideal candidate demonstrates the ability to work both independently and collaboratively in a fast-paced, recovery-oriented environment, with a proven ability to build meaningful connections with individuals served.

A valid Texas drivers license is required, along with the ability to maintain approved driver status throughout employment.

• Candidates whose degree is not in Human Services must have completed a minimum of 24 credit hours in a human services-related field.

Preferred Qualifications

Associate licensure or advanced licensure is preferred.

At least one year of experience providing wellness and recovery support services in mental health, substance use treatment, and/or crisis intervention and screening.

Candidates who are actively pursuing clinical licensure in counseling, behavior analysis, social work, family therapy, or a related discipline are encouraged, with preference given to those holding advanced or full licensure.

Bilingual proficiency in Spanish is highly valued.

Experience with concurrent (real-time) documentation practices is desirable, as is current licensure as a Licensed Chemical Dependency Counselor (LCDC).