Young Graduate - Junior Financial Messaging Expert

Dixio; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

DiXiO is seeking a Junior Financial Messaging expert to join their remote team. This role is perfect for recent IT graduates eager to develop their skills in financial messaging. You will provide customer support, work with experts, and learn about financial messaging protocols. Enjoy unlimited leave days and a supportive work environment as you grow your career with a leading company in the financial messaging industry.

Benefits

Unlimited leave days

Remote work flexibility

Qualifications

• Recent graduate with a degree in IT, Computer Science, or Engineering.
• Eager to learn and grow within financial technology and messaging systems.

Responsibilities

• Provide 1st line support, handling customer inquiries and troubleshooting issues.
• Gain hands-on exposure to financial messaging solutions and industry best practices.
• Progressively take on more advanced responsibilities as you move toward an expert role.

Skills

Communication

Problem Solving

Analytical Thinking

Education

Degree in IT, Computer Science, or Engineering

Job description

We are hiring!

DiXiO is on a mission to innovate financial messaging, and now, you can be part of it too!

Are you looking to build a career around a rare and highly valued skill in the market? Well, look no further—today is your lucky day! DiXiO is hiring a Junior Financial Messaging expert. If you're a fresh IT graduate eager to develop expertise in this niche field, we want to hear from you!

In this role, you will work closely with the customer success team to gain expertise and develop your skills in Financial messaging support.

Things you will do:

• Provide 1st line support, handling customer inquiries and troubleshooting issues.
• Work closely with experts in the team and IT to escalate and resolve technical issues.
• Gain hands-on exposure to financial messaging solutions and industry best practices.
• Maintain detailed logs and reports of customer interactions and resolutions.
• Learn and understand financial messaging protocols, standards, and security measures.
• Progressively take on more advanced responsibilities as you move toward an expert role.

Qualifications:

• Recent graduate with a degree in IT, Computer Science, or Engineering. (Please note that experienced profiles will automatically be rejected)
• Eager to learn and grow within financial technology and messaging systems.
• Good understanding of IT systems, networking, and software troubleshooting.
• Strong communication skills with a customer-centric approach.
• Analytical thinker with problem-solving skills and attention to detail.
• Fluent in English (other languages are a plus).

Why You Will Love Working with Us:

If you are searching for an organization that invests in your professional career, look no further. We provide our Experts with the tools and resources needed to achieve their career aspirations. Plus, we are 100% remote, so you can work from anywhere, avoiding the 8:00 AM traffic. Our team enjoys unlimited leave days to maintain a healthy work-life balance.

About DiXiO

DiXiO is a company of SWIFT Experts operating in more than 50 countries. In recent years, DiXiO has established itself as the reference in the Financial Messaging industry and was registered as an official SWIFT agent. Today, DiXiO is the first global network of trusted experts, making financial messaging simple and secure through expert services and cloud solutions.