Young Adult Case Manager

Center for Life Management; Kennett Square (Chester County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403(b) retirement plan

Life Insurance

EAP

Mileage reimbursement

Professional development opportunities

Job summary

Center for Life Management in Kennett Square, PA seeks a Young Adult Case Manager to develop care plans, coordinate services, and monitor treatment for clients 15–26. The role requires home and community visits, collaboration with the treatment team, and strong documentation in the EHR system.

The ideal candidate has a relevant degree and strong clinical judgment, with the ability to work independently and as part of a team. We offer robust benefits and opportunities for professional growth.

Qualifications

• Bachelor’s degree preferred; associate’s degree with 2 years direct service may qualify.
• Ability to exercise sound clinical judgment in routine, urgent and emergent situations.
• Proficient with Microsoft Office applications and documentation.
• Ability to document effectively in clinical work and navigate an EHR.
• Ability to work in a clinical team and also be self-directed.
• Willingness to acquire new clinical skills per agency needs.

Responsibilities

• Provide assessments to create care plans with objectives and outcomes.
• Assist clients with applying for and maintaining medical coverage for access to care.
• Provide outreach, coordination, and monitoring of supports and services.
• Deliver counseling and Functional Support Services in home, school or community settings.
• Provide Therapeutic Behavioral Services to develop coping strategies.
• Offer Family Training and Counseling to support resiliency and recovery.
• Provide Crisis Intervention when symptoms escalate to ensure safety.
• Collaborate with treatment team and external providers for wrap-around care.

Skills

Clinical judgment

Documentation skills

Team collaboration

Multi-tasking

Effective communication

Self-motivation

Education

Bachelor’s degree preferred

Associate’s degree + 2 years direct service

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Description

Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ

CLM provides the area's most comprehensive array of mental health services for children and their families. Our multi-disciplined treatment team works with individuals ages 15-26 who experience mental illness, serious emotional difficulties and first episode psychosis. The Young Adult Case Manager provides care planning, resource identification, benefit coordination, service monitoring, and community-based counseling support to assist clients with improving symptoms and behaviors that otherwise interfere with age-appropriate development, functioning and wellness goals. This is a full time, 40 hour per week position.

Major Functional Areas and Description of Duties

• Provide individual assessment to create care plans that specify presenting problems, objectives, interventions, and desired outcomes.
• Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment.
• Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services.
• Provide counseling and Functional Support Services (FSS) in the home, school or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan.
• Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement.
• Encourage engagement in and provide Family Training and Counseling (FTC) services to educate and promote how to best support the client’s resiliency and recovery toward treatment goals.
• Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community.
• Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around family systems approach is provided to the client.
• Provide set case management contacts per month and functional support services as needed to meet client care (eligible for incentive pay upon exceeding productivity expectation).
• Serve on appropriate committees, both internal and external, as determined by supervisor.
• Function professionally and in a manner that protects the integrity, confidentiality and rights of all patients.
• Execute all required services and timely documentation in accordance with agency policies and federal/state standards.
• Maintain professional memberships, licenses, accreditation, certifications, etc.
• Represent CLM in a professional and appropriate manner in all settings.
• Perform all other duties as assigned by supervisor.

Physical Demands and Working Conditions

Half of the work will be visiting clients in the community and also in their homes. The other half will be office based. The ability to actively engage with children and conduct interactive play within a therapeutic setting is required. Manual dexterity is needed to use computers. The ability to sit for extended periods of time is required. Reliable transportation, a clean driving record, and proof of auto insurance coverage is required.

Benefits

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) with bonus birthday holiday in your birth month
• 403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
• Life Insurance paid by company
• Short- and Long-Term Disability paid by company
• Accidental Death and Dismemberment Insurance paid by company
• Employee Assistance Program (EAP), accessible to staff and their natural supports
• Company issued cell phone and laptop as needed for role
• Scholarship for professional advancement
• Mileage reimbursement for applicable positions
• On the job training and continuing education opportunities
• Rewarding and supportive work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Flexible work schedule
• Teamwork, teamwork and more teamwork!

#CLMLP1

Requirements

Qualifications and Skills

• Bachelor’s degree preferred however an associate’s degree along with a minimum of two years of direct service in a related field may qualify.
• Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
• Proficient computer skills, specifically with all Microsoft office applications.
• Ability to document effectively and efficiently in course of clinical work.
• Ability to navigate an electronic health record.
• Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision.
• Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services.
• Effective communication skills, organizational skills, and ability to multi-task.