Year Round Intern, Business Operations, Analysis, and Technology

Federal Reserve Board; Washington (District of Columbia); On-site; USD 30,000 - 44,000; Full time

Job summary

The Federal Reserve Board (Board) internship program is designed to provide hands-on experience across IT operations, business operations, administration, data analysis, and process improvement within the BOAT section. Interns will rotate through multiple functions, gain exposure to dashboards, project tracking, and documentation, and work on high-impact projects under supervision.

We seek analytical, detail-oriented students currently enrolled in an undergraduate or graduate program who will

Qualifications

• Currently pursuing a bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Administration, or related field
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Suite of tools; experience with data visualization tools preferred

Responsibilities

• Rotate through IT Operations & Network Administration to support staff and assets
• Assist IT Program Management with tracking, risk identification, and documentation
• ProvideAdministrative Support including scheduling and logistics coordination
• Conduct Data Analysis & BI tasks and develop visualizations to support decision-making
• Assist with Business Process Improvement and knowledge/documentation efforts

Skills

Analytical skills

Problem-solving

Data visualization

Education

Bachelor's degree in IT/CS/Data Analytics/IS/Business Admin

Tools

Tableau

Power BI

Microsoft Office

Job description

Minimum Education

Enrolled in an undergraduate or graduate degree program at an accredited university and returning to continue studies after the internship.

Minimum Experience

0

Summary

The Federal Reserve Board (Board) provides students opportunities for career success. The Board’s Internship program is designed to provide valuable work experience for undergraduate and graduate students considering careers including, but not limited to, economics, finance and accounting, information systems, and data analysis. The Board believes that by combining academic endeavors with project-related work experience, qualified and capable college students can gain the practical knowledge need in a competitive global job market. Internships are paid positions with salaries commensurate with credit hours; internships may be in-person, remote or hybrid, depending on the needs of the team. Employment in the Board’s internship program is granted to U.S. citizens. Applicants must be currently enrolled in an undergraduate or graduate degree program at an accredited university and returning to continue studies after the internship. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals. Interns have access to a wide range of training programs and events for professional development purposes.

About The Section

The Business Operations, Analysis, and Technology (BOAT) section provides strategic leadership for RBOPS through integrated technology operations, business operations, and financial management. We serve as expert consultants and strategic partners to division leadership and stakeholders.

Position Overview

We are seeking a highly motivated intern to support multiple functions within BOAT. This rotational position offers hands-on experience across information technology (IT), business operations, administration, data analysis, and business process improvement. The ideal candidate is analytical, detail-oriented, and eager to contribute to high-impact projects in a dynamic environment.

Key Responsibilities

As an intern, you will rotate through or support various functions, including:

IT Operations & Network Administration

• Image and configure laptops for division staff
• Manage hardware inventory and coordinate equipment deployments
• Pick up and distribute Yubikey tokens and other security devices
• Provide technical support and troubleshooting assistance
• Maintain IT asset documentation and tracking systems

IT Program Management

• Support project/program tracking and status reporting
• Assist with risk identification and mitigation planning
• Help maintain project documentation and schedules

Administrative Support

• Coordinate meetings, including scheduling, calendar management, and room reservations
• Coordinate logistics for team events, training sessions, and workshops
• Handle ad hoc administrative requests to support section operations

Data Analysis & Business Intelligence

• Conduct data analysis to identify trends and improvement opportunities
• Develop visualizations and dashboards to support decision-making
• Support ad hoc analytical requests from division stakeholders

Business Process Improvement

• Document current-state processes and identify inefficiencies
• Support change management initiatives
• Assist with knowledge management and documentation efforts
• Edit and review written materials for division leadership

Qualifications

Required:

• Currently pursuing a bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Administration, or related field
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Suite of tools (i.e., Word, PowerPoint, Excel); experience with data visualization tools (e.g., Tableau, Power BI) preferred
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently
• U.S. citizenship required

Preferred

• Experience with laptop imaging, hardware setup, or technical support
• Coursework or familiarity with IT asset management and inventory systems
• Coursework or experience in project management or business analysis
• Coursework or knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
• Experience with Artificial Intelligence (AI)
• Experience with SharePoint Online (SPO) is a plus
• Experience with programming languages (Python, R, SQL) is a plus

What You'll Gain

• Exposure to Federal Reserve operations and payment systems oversight
• Hands-on experience in IT operations, program management, administrative support, and data analytics
• Mentorship from experienced professionals in a collaborative environment
• Opportunity to contribute to strategic initiatives that impact the division
• Professional development in a prestigious government institution
• This position requires onsite presence in the DC office
• U.S. citizenship required

Job Type

Intern (Fixed Term)

Job Exempt

No

Relocation Provided

No

Compensation Grade(s)

FH Pay Grade 20

Pay

26.68

Rehabilitation Act

The Board complies with the Rehabilitation Act of 1973, as amended, and provides job applicants with disabilities reasonable accommodations to assist them in applying for jobs at the Board. If you have a disability and would like to request an accommodation in order to apply for a job at the Board, please call 202-452-3880 or e-mail [e-mail].

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.

Privacy

You may review the Federal Reserve Board's Privacy Act Notice at https://www.federalreserve.gov/careers/files/fr1273.pdf.

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Approval Expires October 31, 2029

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