Year‑Round Camp Operations Director | Adventure & Growth

Crossroads-Ymca-; Crown Point (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health care

Dental and vision insurance

Employer-paid LTD and Life Insurance

Paid Time Off (PTO)

Retirement plan (12% employer)

YMCA family membership

Program discounts

Professional development opportunities

Job summary

Camp Triangle Hills is seeking an Operations Director to lead year-round operations, including summer camps, retreats, and events, while expanding partnerships and revenue opportunities. You will oversee staff, safety, and guest experiences, and serve as the Challenge Course Manager for climbing and adventure activities at the camp.

You will drive financial performance, develop programs, and align operations with YMCA standards, cultivating a welcoming, hospitality-focused environment for youth,

Qualifications

• Bachelor's degree required.
• Three or more years of management experience, preferably with a YMCA or nonprofit organization.
• Experience operating or supervising challenge courses, climbing, zip lines, or adventure-based programming preferred.
• Must obtain and maintain site-specific challenge course training within 12 months.
• Strong leadership, relationship-building, financial management, program oversight, and staff development skills.
• Ability to build positive relationships and communicate effectively with diverse communities.
• Commitment to YMCA values, safety, and delivering exceptional experiences.

Responsibilities

• Lead year-round operations including summer day camp, family programming, school field trips, retreats, rentals, and private events.
• Develop, evaluate, and improve programs that create meaningful experiences for youth, families, and guests.
• Oversee the full guest experience from inquiry to follow-up.
• Serve as the Challenge Course Manager for climbing, high ropes, zip lines, and adventure activities.
• Align camp operations with YMCA standards, policies, and long-term goals.
• Build relationships with schools, businesses, nonprofits, families, and partners to increase participation.
• Lead marketing, outreach, and communications to promote Camp Triangle Hills year-round.
• Recruit, onboard, train, coach, and retain staff; foster a positive camp culture.
• Develop and manage the annual operating budget in partnership with leadership.
• Monitor enrollment, participation, revenue, expenses, and events; use data to guide decisions.
• Contribute to strategic planning for long-term growth and program expansion.
• Maintain facilities, grounds, and equipment; ensure safety and readiness for events.

Skills

Leadership

Relationship-building

Financial management

Staff development

Program oversight

Communication

Safety

Education

Bachelor's degree in related field

Job description

Camp Triangle Hills is seeking an Operations Director to lead year-round operations, including summer camps, retreats, and events, while expanding partnerships and revenue opportunities. You will oversee staff, safety, and guest experiences, and serve as the Challenge Course Manager for climbing and adventure activities at the camp.

You will drive financial performance, develop programs, and align operations with YMCA standards, cultivating a welcoming, hospitality-focused environment for youth,