Yardi Voyager 8 Trainer - Onboard & Empower Teams

Cross Street Real Estate LLC; Chicago (IL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Cross Street Real Estate LLC in Chicago, IL, is seeking a Systems Trainer to help our teams confidently adopt and maximize the technology that powers our business. This role is pivotal in translating complex technology into practical, easy-to-understand training that boosts productivity and the employee experience.

You will design and deliver instructor-led and virtual sessions, develop guides and videos, lead onboarding for new hires, and partner with leaders to close knowledge gaps and drive

Qualifications

• Yardi Voyager 8 experience and ability to train on the platform from day one.
• Passionate about helping people learn and succeed.
• Experience delivering engaging training to audiences with varying levels of technical expertise.
• Ability to translate complex concepts into clear, practical instruction.
• Exceptional communication with strong presentation and facilitation skills.
• Highly organized and able to manage multiple training initiatives simultaneously.
• Enjoy collaborating across departments and building relationships throughout the organization.

Responsibilities

• Design and deliver instructor-led and virtual training sessions for employees across the organization.
• Develop training materials including guides, videos, knowledge articles, and self-paced modules.
• Lead technology onboarding for new hires to use our systems from day one.
• Partner with department leaders and the help desk to identify knowledge gaps and craft learning plans.
• Support technology rollouts with adoption strategies, communications, and training programs.
• Maintain and improve the technology knowledge base and training library.
• Measure training effectiveness using feedback, assessments, and adoption metrics.
• Provide a trusted resource for employees by answering questions and reinforcing best practices.
• Stay current on new features and enhancements to ensure training content remains relevant.
• Initial focus: train new hires, Shared Services, accounting staff, and refresher on Voyager 8 navigation and reporting.

Skills

Training delivery

Communication

Organizational skills

Presentation skills

Facilitation

Education

Bachelor's degree in Education/Training/Business/Technology

Tools

LMS

Google Workspace

Microsoft Office

Zoho

Job description

Cross Street Real Estate LLC in Chicago, IL, is seeking a Systems Trainer to help our teams confidently adopt and maximize the technology that powers our business. This role is pivotal in translating complex technology into practical, easy-to-understand training that boosts productivity and the employee experience.

You will design and deliver instructor-led and virtual sessions, develop guides and videos, lead onboarding for new hires, and partner with leaders to close knowledge gaps and drive