Yardi Voyager Support Lead

Tech9; Draper (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Tech9 in Draper, UT is seeking a Yardi Support Engineer to lead product implementation and client support for the Yardi Voyager suite. You will oversee technical integrations while mentoring junior staff, ensuring high-quality service and adherence to best practices.

A successful candidate will have at least 8 years of experience in technical roles, deep knowledge of Yardi integrations, and advanced SQL skills. Join Tech9 to contribute to innovative solutions in property management technology.

Qualifications

• 8+ years of experience in technical support or IT roles.
• Deep expertise in Yardi Voyager, especially Voyager 7s.
• Advanced SQL skills and experience with automation.
• Strong communication and technical writing abilities.

Responsibilities

• Lead product implementation and provisioning cycles.
• Serve as a primary point of contact for technical escalations.
• Conduct periodic audits of IT systems and Yardi configurations.
• Organize mentoring programs for staff on Yardi and SQL.

Skills

Yardi Voyager expertise

Microsoft SQL

Technical writing

Problem-solving

Help desk platforms (JIRA, ServiceNow, Zendesk)

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft SQL

JIRA

ServiceNow

Zendesk

Job description

Tech9 in Draper, UT is seeking a Yardi Support Engineer to lead product implementation and client support for the Yardi Voyager suite. You will oversee technical integrations while mentoring junior staff, ensuring high-quality service and adherence to best practices.

A successful candidate will have at least 8 years of experience in technical roles, deep knowledge of Yardi integrations, and advanced SQL skills. Join Tech9 to contribute to innovative solutions in property management technology.