YARD DELIVERY

Tahlequah Lumber Co Inc.; Tahlequah (OK); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Training & development

Employee discounts

Job summary

Tahlequah Lumber Co Inc. is seeking a Yard Associate to provide exceptional customer service in a fast-paced lumberyard.

You will help customers, answer questions, locate merchandise, and assist with loading vehicles while maintaining a clean and safe environment. You will learn product knowledge across departments, support inventory tasks, and collaborate with yard staff to deliver reliable service to the community.

Qualifications

• Outstanding customer service skills and professional attitude.
• Strong communication and listening abilities.
• Organized, self-starter who can work independently.
• Good math, reading, and writing skills.
• Knowledge of sales techniques and product knowledge.
• Ability to safely operate a forklift and lift up to 80lbs.

Responsibilities

• Provide excellent customer service by helping customers in person or by phone and assisting with add-on sales.
• Know POS systems for price lookups, special orders, and order entry.
• Maintain a clean and orderly lumberyard with regular housekeeping tasks.
• Notify customers about promotions and new products.
• Assist in inventory counts and loading customers' vehicles as needed.
• Help with daily upkeep of lumber stacks and store operations.
• Be vigilant against shoplifting and follow store policy actions.
• Attend staff meetings and adhere to store policies and safety standards.

Skills

Customer service

Communication

Organization

Problem solving

Forklift operation

Mathematics

Job description

Benefits:

• Locally owner and operated
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Training & development

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:

Yard associates are expected to maintain a positive representation of Tahlequah Lumber Co Inc. by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Qualifications:

• Outstanding customer service skills and professional attitude.
• A working knowledge of the products in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs on a regular basis.

Goals:

• Continually expand knowledge of all departments, both in the lumberyard and retail store.
• Become a versatile employee, able to help in other areas as needed.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.