Yard Associate

Pierre Part Store Llc; Thibodaux (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A local retail store in Thibodaux, Louisiana, is seeking Yard Associates to ensure an excellent customer service experience. You will assist customers in a clean lumberyard, maintaining product knowledge and helping load vehicles. Qualifications include outstanding customer service skills and the ability to lift up to 80lbs. Join us if you're motivated to learn and make a difference in your community. This position will provide opportunities for growth and knowledge expansion.

Qualifications

• Must have outstanding customer service skills and a professional attitude.
• Willingness to learn about products in the store.
• Organized, self-starter with problem-solving abilities.

Responsibilities

• Provide excellent customer service by assisting customers in person and on the phone.
• Maintain a clean and orderly lumberyard.
• Notify customers of promotions and new products.

Skills

Outstanding customer service skills

Strong math skills

Strong communication skills

Knowledge of sales methods

Ability to operate a forklift

Ability to lift 80lbs

Job description

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary:

Yard associates are expected to maintain a positive representation of Pierre Part Store by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Notify customers of upcoming promotions and new products.
• Assist in taking regular inventory of stock.
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.

Qualifications:

• Outstanding customer service skills and professional attitude.
• A working knowledge of the products in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs on a regular basis.

Goals:

• Continually expand knowledge of all departments, both in the lumberyard and retail store.
• Become a versatile employee, able to help in other areas as needed.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.