Yard Worker and Driver

Marshall Home Store; Marshall (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Job summary

A local lumberyard retailer is seeking a dedicated Yard Associate and Delivery Driver to provide outstanding customer service and maintain a clean, efficient lumberyard. The ideal candidate will assist customers with their orders, manage inventory, and ensure timely deliveries. Applicants must have strong communication skills, a clean driving record, and a valid chauffeur license. Responsibilities include loading and unloading products and adhering to safety standards.

Qualifications

• Must have outstanding customer service skills and a professional attitude.
• Willingness to continue learning about products.
• Ability to work independently and solve problems.

Responsibilities

• Provide excellent customer service by assisting and answering questions.
• Maintain a clean and orderly lumberyard.
• Inspect delivery vehicle for proper working condition.
• Load and unload products as per specifications.

Skills

Outstanding customer service skills

Strong math, reading, writing, and communication skills

Knowledge of effective sales methods

Organized and self-starter

Ability to lift up to 80lbs

Understanding of forklift operation

Clean driving record

Chauffeur license

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

Job Summary

Yard associates are expected to maintain a positive representation of Marshall Homestore by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. As a Delivery driver they are expected to maintain a positive representation of Marshall Homestore both on the road and off. The main task of a delivery driver is to provide timely delivery of customers’ orders and provide setup and operational instructions to the customer as needed. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
• Assist in taking regular inventory of stock.
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
• Assist with daily upkeep and straightening of lumber stacks.
• Help yard staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Inspect the vehicle before starting that day’s deliveries to ensure the vehicle is in proper working condition.
• Maintain ongoing communication with customers to update them on the status of their delivery.
• Load products into the vehicle according to company specifications.
• Unload products according to customer specifications and review orders with customers to ensure it is correct.
• Adhere to all store policies and safety standards.

Qualifications

• Outstanding customer service skills and professional attitude.
• A working knowledge of the products in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to safely operate a forklift.
• Ability to lift up to 80lbs on a regular basis.
• Clean driving record.
• Chauffeur license required.

Goals

• Continually expand knowledge of all departments, both in the lumberyard and retail store.
• Become a versatile employee, able to help in other areas as needed.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.
• Success will be measured by consistent, on-time deliveries to customers.
• Become a more versatile employee by learning more about products stocked in the store, with the goal of being able to answer product and project-related questions.

This position requires passing a pre-employment drug test and may be subject to random drug screenings.