Xfinity Retail Store Manager - Bedford

Blufox Mobile; Bedford (NH); Sur place; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401k

Paid training

Vacation

Sick time

Personal Time Off

Promotion opportunities

Blufox ESOP

Annual trip to Mexico

Résumé du poste

Blufox Mobile, the leading Comcast XFINITY partner, seeks a Retail Store Manager in Bedford, NH to lead a sales team and drive store performance. You will coach reps, optimize product positioning, and ensure superior customer service in a busy retail setting.

Key duties include recruiting and training staff, monitoring KPIs and NPS, managing inventory, and collaborating with operations to improve efficiency. The role offers a competitive salary, benefits, and advancement opportunities.

Qualifications

• High School diploma or equivalent.
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsabilités

• Maximize store sales by leading a team of Representatives.
• Utilize best practices for product positioning, promotions, and customer service.
• Analyze store performance and implement actions to meet goals.
• Recruit and train sales reps, manage KPIs from Sales Reports, and maintain high NPS.
• Implement weekly/monthly sales incentives to meet growth objectives.
• Collaborate with Operations to improve cost-effectiveness of store operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Adhere to cash handling policies and reporting procedures.
• Ensure excellence in customer service with every interaction.
• Coordinate with Leadership & Training to sustain effective sales training.

Connaissances

Sales experience

Formation

High School diploma or equivalent

Description du poste

Job Listing: Xfinity Retail Store Manager

Company Overview:

Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position:

Retail Store Manager

Compensation:

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type:

Full-time

Responsibilities:

Sales and Leadership:

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations:

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS):

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications:

• High School diploma or equivalent
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Benefits:

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.