Xfinity Retail Store Manager

BluFox Mobile; Atascocita (TX); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401k

Paid training

Vacation

Sick leave

Personal time off

ESOP

Trip to Mexico

Descripción de la vacante

Blufox Mobile is seeking an Xfinity Retail Store Manager to lead a store team in the United States. You will drive sales, oversee product positioning, and deliver outstanding customer experiences.

Responsibilities include recruiting and training reps, managing KPIs and NPS, coordinating with operations, and ensuring cash handling compliance. A high school diploma and 3–5 years of sales experience are required, with preference for wireless/cable/retail backgrounds.

Formación

• High School diploma or equivalent.
• 3–5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsabilidades

• Lead a team of Representatives to maximize sales at the assigned retail location.
• Utilize best practices for product positioning, account analysis, promotions, and customer service.
• Analyze the business of the retail location and implement practices to meet goals.
• Recruit and train sales reps, manage KPIs from the Sales Report, and maintain high NPS.
• Implement weekly and monthly sales incentives to meet growth objectives.
• Coordinate with Operations to improve cost-effectiveness of operations.
• Manage inventory for devices and accessories; follow cash handling policies.
• Ensure excellence in customer service with every interaction.
• Collaborate with Leadership & Training to sustain sales channel development.

Conocimientos

Sales leadership

Team development

Customer service excellence

Performance analytics

Educación

High School diploma or equivalent

Descripción del empleo

Job Listing: Xfinity Retail Store Manager

Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Store Manager

Compensation

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type: Full-time

Responsibilities

Sales and Leadership

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS)

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications

• High School diploma or equivalent
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.