Xfinity Retail Store Manager

BluFox Mobile; Florida; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

Paid training

Vacation, Sick, and Personal Time Off

Opportunities for promotion

Blufox ESOP for select stores

Annual top-performers trip

Job summary

Blufox Mobile is seeking a Retail Store Manager to lead a sales team at one of our Xfinity locations. You will drive revenue, coach reps, and ensure outstanding customer service while implementing company policies.

The ideal candidate has 3–5 years of wireless or cable retail sales, a high school diploma, and a proven ability to hit KPIs and boost NPS. This full-time role offers comprehensive benefits, promotion opportunities, and a dynamic, modern workspace.

Qualifications

• High School diploma or equivalent.
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsibilities

• Lead a team of Representatives to maximize sales at the retail location.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Skills

Sales experience

Education

High School diploma or equivalent

Job description

Job Listing: Xfinity Retail Store Manager

Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Store Manager

Compensation

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type: Full-time

Responsibilities

Sales and Leadership

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS)

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications

• High School diploma or equivalent
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.