Xfinity Retail Store Manager

Blufox Mobile; Bel Air (MD); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid training

Vacation time

Sick time

Personal time off

Promotion opportunities

Blufox ESOP

Winners Circle trip

Job summary

Blufox Mobile is seeking a Retail Store Manager to lead a sales team, optimize product positioning, and drive customer satisfaction at our Maryland location. The role involves KPI tracking, training, incentives, and inventory control to meet growth targets while maintaining service excellence.

Qualified candidates have 3–5 years in wireless/cable/retail sales, a high school diploma, and a track record of promoting team performance and positive customer experiences.

Qualifications

• High School diploma or equivalent.
• 3-5 years of sales experience.
• Wireless/Cable/Retail sales experience preferred.

Responsibilities

• Lead a team of store reps to maximize sales.
• Position products and analyze accounts for promotions.
• Train sales reps and monitor KPIs from the Sales Report.
• Create weekly and monthly sales incentives.
• Collaborate with Operations to improve cost-effectiveness.
• Manage inventory of mobile devices, cables, and accessories.
• Maintain cash handling policies.
• Deliver excellent customer service with every interaction.

Skills

Sales leadership

Customer service

KPI analysis

Team training

Promotions

Inventory management

Cash handling

NPS focus

Education

High School diploma

Job description

Job Listing: Xfinity Retail Store Manager

Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Store Manager

Compensation:

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type: Full-time

Responsibilities:

Sales and Leadership:

• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

Operations:

• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

Customer Satisfaction (NPS):

• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications:

• High School diploma or equivalent
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Benefits:

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.