X - As-Needed / Temp - Data Entry Tech

CalOptima; Orange (CA); On-site; USD 48,000 - 65,000; Full time

Job summary

CalOptima is seeking an As-Needed / Temp Data Entry Tech to support the Quality Improvement department. The role focuses on data entry across documents and data sources, credentialing file preparation, and responsive provider communications.

A mission-driven team emphasizes customer service, accuracy, and accountability. The position requires a high school diploma or equivalent plus data entry experience, with flexibility for evening/weekend events.

Qualifications

• High school diploma or equivalent plus 1 year of data entry experience required.
• Experience with handling PHI and patient data is a plus.

Responsibilities

• Performs data entry of various documents and data sources.
• Conducts outreach calls for data entry as needed.
• Prepares credentialing files and responds to provider inquiries.
• Alerts supervisor to issues impacting production or quality.

Skills

Data entry

Customer service

Education

High school diploma or equivalent

Job description

X - As-Needed / Temp - Data Entry Tech

CalOptima

Position Information:

• Department: Quality Improvement
• Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500)
• Work Arrangement: Full Office
• Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Expected Assignment Duration: Up to six (6) months and/or 960 max hours

Submission Information:

• The deadline to be guaranteed full review of your submission is due by September 29, 2026 by 9:00 p.m. PST. This position will remain open for a minimum of seven (7) days, but may be extended if a lack of qualified applicants are received or if we are hiring multiple positions.

Duties & Responsibilities:

95% - Program Support

• Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
• Performs data entry of various documents, data sources and files.
• Conducts outreach calls for data entry purposes as needed.
• Alerts supervisor of any issues that impact production and quality.
• Ensures all Protected Healthcare Information (PHI) is locked at the end of the day.
• Assists in the preparation of the credentialing files, completes data entry and prepares files for review.
• Responds to inquiries from providers and internal staff regarding credentialing status.

5% - Other

• Completes other projects and duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent PLUS 1 year of data entry experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

Preferred Qualifications:

• Experience in a managed health care environment.
• Knowledge or background in provider data and/or credentialing and experience in a provider and/or credentialing system.

Required Licensure / Certifications:

• n/a

Knowledge & Abilities:

• Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
• Work independently and exercise sound judgment.
• Communicate clearly and concisely, both orally and in writing.
• Work a flexible schedule; available to participate in evening and weekend events.
• Organize, be analytical, problem-solve and possess project management skills.
• Work in a fast-paced environment and in an efficient manner.
• Manage multiple projects and identify opportunities for internal and external collaboration.
• Motivate and lead multi-program teams and external committees/coalitions.
• Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Physical Requirements (With or Without Accommodations):

• Ability to visually read information from computer screens, forms and other printed materials and information.
• Ability to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects, patients and/or equipment 10 to 25 pounds

Work Environment:

If located at the 500, 505 Building or a remote work location:

• Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

If located at PACE:

• Work is typically indoors in a clinical setting serving the frail and elderly.
• There may be harmful or hazardous environmental conditions present for this job.
• The noise level in this work environment is usually moderate to loud.

If located in the Community:

• Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
• Employee will occasionally work outdoors in varied temperatures.
• There may be harmful or hazardous environmental conditions present for this job.
• The noise level in this work environment is usually moderate to loud.

CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

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