WSA Account Onboarding Manager, Northeast

WSA – Wonderful Sound for All; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in sound solutions is seeking an Account Onboarding Manager in the Northeast. This hybrid role involves driving new business acquisition, managing customer relationships, and engaging in pipeline generation. Candidates should have telephone sales experience and be available for extensive travel within the territory, which includes New Jersey, Delaware, New York, and more.

Qualifications

• Must travel 10-12 days per month with 5-7 overnight stays.
• Experience in a fast-paced business environment.
• Sales driven with a focus on achieving performance objectives.

Responsibilities

• Prospect, qualify, and close new business opportunities.
• Navigate the full sales cycle from outreach to closing.
• Document all customer interactions in Salesforce.

Skills

Telephone sales experience

Communication skills

Customer-focused

Analytical skills

Proficiency in Microsoft Office

Education

High School Diploma or Equivalent

BS/BA degree preferred

Job description

Overview

WSA Account Onboarding Manager, Northeast is a role at WSA – Wonderful Sound for All. This role involves driving new business acquisition, outbound prospecting, relationship development, and in-person customer engagement.

Job Summary

The WSA Sales Onboarding Manager is responsible for driving new business acquisition through outbound prospecting, relationship development, and in-person customer engagement. This individual contributor role is focused on pipeline generation, reducing churn, improving sales execution, and meeting revenue goals by customer segment. This hybrid role requires approximately 50% field time with customers to strengthen relationships, support onboarding, and close opportunities, with the balance spent on remote prospecting, follow-up, and CRM-based activities.

Responsibilities

• Prospect, qualify, and close new business opportunities via outbound calls, digital engagement, and field-based customer visits (50%).
• Initiate high outbound call volumes to non-buyers and accounts with low share of wallet.
• Navigate the full sales cycle from initial outreach through negotiation and closing.
• Collaborate with BI team, Sales, and business development to refine lead generation strategies and messaging.
• Participate in onboarding and ongoing sales training programs to enhance skills and stay up to date on product and market knowledge.
• Conduct role-playing, call reviews, and feedback sessions as part of continuous individual improvement.
• Follow established sales playbooks, scripts, objection handling guides, and document best practices.
• Analyze sales data and CRM insights to optimize personal pipeline development and sales effectiveness.
• Meet or exceed revenue and activity targets by customer segmentation and sales cycle goals.
• Document all customer interactions and pipeline progress accurately in Salesforce.
• Demonstrate strong knowledge of company products, services, and sales processes.
• Make recommendations to deliver the best customer experience based on individual account needs.
• Submit pricing requests in coordination with Sales Support to yield optimal revenue.
• Manage and close direct pipeline of business by driving all aspects of the sales cycle.
• Actively participate in a culture of performance, accountability, and continuous improvement.
• Perform other duties and assignments as required.

Qualifications / Requirements

• Must be available for 10-12 travel days per month with 5-7 overnight travels per month.
• High School Diploma or Equivalent; BS/BA degree preferred.
• Telephone sales experience is a must with a successful track record of maintaining existing business, prospecting and closing new business.
• Ability to operate in a fast-paced and dynamic business environment and develop and execute strategies (business development, account maintenance).
• Process-driven, analytical, and customer-focused with a solution-oriented mindset.
• Driven by sales objectives and performance measures; motivated by individual and team achievement.
• Provide a superior customer experience while driving loyalty to using Signia as a primary vendor.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Sales and/or business background is required; excellent communication and interpersonal skills.

Territory: New Jersey, Delaware, New York, Pennsylvania, Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, Maine.

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.