WS Engagement & Retention Rep

United States Digital Space LLC; Reston (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

United States Digital Space LLC is seeking a Workforce Services professional to support engagement, retention, and recruitment initiatives across North America Projects. The role collaborates with Workforce Services and Communications to enhance the Craft Professional employee experience and strengthen recruitment efforts.

The position requires 1–2 years University Hire or 5–6 years relevant experience, English fluency, and construction industry awareness.

Qualifications

• Strong interpersonal, collaboration, and relationship-building skills.
• Strong writing, editing, and proofreading skills.
• Proficiency in Microsoft Office applications, including Excel and PowerPoint.
• Accurate, detail-oriented, and self-motivated with strong problem-solving abilities.

Responsibilities

• Support development, implementation, and continuous improvement of engagement and retention strategies across the company's North America projects.
• Partner with project Workforce Services and Communications teams to identify opportunities to enhance the Craft Professional employee experience.
• Support employee feedback initiatives, workforce surveys, focus groups, and other methods used to gather workforce insights.
• Monitor workforce trends and provide recommendations to improve employee engagement, morale, and retention outcomes.
• Promote initiatives fostering a positive, inclusive, and productive site culture.
• Support and drive development and execution of recruitment advertising campaigns to position the company as the employer of choice.
• Collaborate with Project and functional teams to monitor market trends, identifying opportunities to strengthen recruitment strategies.
• Promote career opportunities and the benefits of a career in construction through support and participation in recruitment events, hiring fairs, and other workforce outreach activities.
• Develop reports, presentations, and analyses related to workforce trends, strategy, program outcomes, and opportunities for improvement.
• Support the implementation of the company's Craft Professional Attract, Train, and Retain strategy, including tracking and reporting on program metrics.

Skills

Interpersonal skills

Writing

Communication

Problem solving

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

Requisition ID: 298649

• Relocation Authorized: None
• Telework Type: Full-Time Office/Project
• Work Location: Reston, VA

Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to the company is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Job Summary:

Are you passionate about creating a positive work environment where Craft Professionals can succeed, develop their skills, and build long-term careers? the company is seeking an enthusiastic Workforce Services professional to support engagement, retention, and recruitment initiatives across the company's North America Projects.

In partnership with Project Workforce Services teams and other functional partners, the successful candidate will support programs and strategies designed to strengthen the Craft Professional employee experience, promote a positive site culture, support employee wellbeing, and enhance the company's position as an employer of choice within the construction industry.

This position provides the opportunity to collaborate with Projects across the organization, identify opportunities to improve engagement and retention outcomes, and support the implementation of workforce strategies to attract, train, and retain a skilled Craft Professional workforce.

This position will be based at the company's CityWest Houston office and report to the company's Workforce Services Supervisor - Engagement and Retention. This position may be eligible for part-time telework.

Occasional travel may be required to support project workforce initiatives, recruitment events, and other engagement and retention activities across North America projects. #LI-TH1

Major Responsibilities:

Craft Professional Engagement and Retention

• Support development, implementation, and continuous improvement of engagement and retention strategies across the company's North America projects.
• Partner with project Workforce Services and Communications teams to identify opportunities to enhance the Craft Professional employee experience.
• Support employee feedback initiatives, workforce surveys, focus groups, and other methods used to gather workforce insights.
• Monitor workforce trends and provide recommendations to improve employee engagement, morale, and retention outcomes.
• Promote initiatives fostering a positive, inclusive, and productive site culture.

Craft Professional Attraction

• Support and drive development and execution of recruitment advertising campaigns to position the company as the employer of choice.
• Collaborate with Project and functional teams to monitor market trends, identifying opportunities to strengthen recruitment strategies.
• Promote career opportunities and the benefits of a career in construction through support and participation in recruitment events, hiring fairs, and other workforce outreach activities.

Corporate Engagement

• Develop reports, presentations, and analyses related to workforce trends, strategy, program outcomes, and opportunities for improvement.
• Support the implementation of the company's Craft Professional Attract, Train, and Retain strategy, including tracking and reporting on program metrics.

Education and Experience Requirements:

• Requires a University Hire with 1-2 years of experience or 5-6 years of relevant work experience
• 1+ years' of experience in Industrial Relations / Labor Relations / Workforce Services, Human Resources, employee engagement, marketing, communications, or a related field.
• Construction experience preferred.
• Fluent in English.
• Spanish language skills are a plus.
• Must have the right to work in the United States.

Required Knowledge and Skills:

• Strong interpersonal, collaboration, and relationship-building skills.
• Strong writing, editing, and proofreading skills.
• Proficiency in Microsoft Office applications, including Excel and PowerPoint.
• Accurate, detail-oriented, and self-motivated with strong problem-solving abilities.

Total Rewards/Benefits:

For decades, the company has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, the company has the benefits to build a legacy of sustainable growth. Learn more at the company Total Rewards

Diverse teams build the extraordinary:

As a global company, the company has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to [e-mail]