Writing Specialist

SmartRecruiters, Inc.; Clovis (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

$26/hr

6 months

Job summary

Global Channel Management is seeking a Writing Specialist to author technical publications for complex network and software products. The role requires collaboration with engineers and SMEs and experience with structured FrameMaker (DITA) and related tools.

The position focuses on producing user guides, online help, release notes, and product specifications while working with a dispersed, multicultural team in an agile environment.

Qualifications

• 3 years of related experience as Writing Specialist.
• Experience authoring technical publications for highly technical and complex products.
• Experience with structured documentation tools and DITA.
• Experience with software tools like Acrobat Pro, Adobe CS, Word, Excel, SVN and JIRA is helpful.
• Ability to write user and technical documentation for process automation products and release notes.

Responsibilities

• Write user and technical documentation for process automation products.
• Create user guides, online help, Release Notes, and Product Specifications.
• Collaborate with developers, testers, project managers, support staff and SMEs.
• Interview subject matter experts to gather information and translate it for technical and non-technical audiences.
• Publish documentation in various online and printed formats.

Skills

Technical writing

Documentation

Collaboration

Agile environment

Education

Degree in Computer Science, English, Technical Writing or related subject

Tools

FrameMaker (DITA)

Acrobat Pro

Adobe Creative Suite

Microsoft Word

Excel

DITA

SVN

JIRA

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Writing Specialist needs 3 years of related experience. Degree in Computer Science, English, Technical Writing or related subject

Writing Specialist requires:

• Experience
  authoring technical publications for highly technical and complex
  products. Experience working with complex network products, video
  delivery products, and/or software for technical audiences is preferred.
• Experience working in a technical and engineering-based company preferred.
• Must have experience with Structured FrameMaker (DITA).
• Experience
  with other tools used in this environment, including Acrobat
  Professional, Adobe Creative Suite, Word, Excel, DITA, SVN, JIRA is
  helpful.
• Must have experience collaborating with other users in a
  content management system. Experience working on a dispersed,
  multi-cultural team helpful.
• Experience writing in an agile development environment is a plus.
• Write
  user and technical documentation for process automation products,
  including user guides for technical audiences, online help, Release
  Notes, and Product Specifications. Work independently on a project
  basis, interacting with developers, testers, project managers, support
  staff, and other SMEs.
• Conduct interviews with various technical
  subject matter experts to gather information. Research and translate
  technical information into user-oriented information for non-technical
  and technical audiences.
• Publish user documentation in a variety of online and printed formats.

Additional Information

$26/hr

6 MONTHS