Technical Documentation Specialist

SmartRecruiters, Inc.; Clovis (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

6 months contract

Job summary

Global Channel Management is seeking a Technical Documentation Specialist for a 6‑month contract in California. You will write user and technical content for complex tech products and collaborate with developers, PMs, and QA to gather information and publish accurate guides.

Required a degree in CS/English/Technical Writing, 3+ years of experience, and strong skills with FrameMaker/DITA, CMS tools, and the Adobe/Office suite. This contract offers a six‑month engagement and competitive pay.

Qualifications

• Experience authoring technical publications for highly technical products.
• Experience with complex network or software products for technical audiences.
• Experience with FrameMaker (DITA) and related tools.
• Collaborating in a content management system with cross-functional teams.
• Ability to write user and technical documentation for process automation products.

Responsibilities

• Write user and technical documentation for process automation products.
• Produce user guides, online help, Release Notes and Product Specifications.
• Publish documentation in various online and printed formats.
• Work independently with developers, testers, PMs, support staff and SMEs.
• Interview SMEs to gather information and translate into clear content.

Skills

Technical Writing

Documentation

Agile Experience

Collaboration in CMS

Technical Publications

Education

Degree in Computer Science, English, Technical Writing

Tools

FrameMaker

Acrobat Pro

Adobe Creative Suite

Microsoft Word

Microsoft Excel

DITA

SVN

JIRA

Job description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Technical Documentation Specialist needs Degree in Computer Science, English, Technical Writing or related subject.

Technical Documentation Specialist requires:

Minimum of 3 years of related experience.

• Experience authoring technical publications for highly technical and complex products.
• Experience
  working with complex network products, video delivery products, and/or
  software for technical audiences is preferred. Must have experience
  with Structured FrameMaker (DITA).
• Experience with other tools
  used in this environment, including Acrobat Professional, Adobe Creative
  Suite, Word, Excel, DITA, SVN, JIRA is helpful.
• Must have experience collaborating with other users in a content management system.
• Experience working on a dispersed, multi-cultural team helpful.
• Experience writing in an agile development environment is a plus.
• technical and engineering-based company
• Write user and technical documentation for process automation products,
  including user guides for technical audiences, online help, Release
  Notes, and Product Specifications.
• Work independently on a project basis, interacting with developers, testers, project managers, support staff, and other SMEs.
• Conduct interviews with various technical subject matter experts to gather information.
• Research and translate technical information into user-oriented information for non-technical and technical audiences.
• Publish user documentation in a variety of online and printed formats.

Additional Information

$26hr

6 MONTHS