WRC Student Assistant - Outreach and Re-Engagement

California State University, Stanislaus; Turlock (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

California State University, Stanislaus seeks a WRC Student Assistant for Outreach and Re-Engagement to staff the SEAS service desk, assist students, and connect them with campus resources. The role supports SEAS outreach, events, and re-engagement projects while maintaining confidentiality and professional communication.

Position is temporary hourly-intermittent, on-site in Stanislaus - Turlock, with start on or after November 30, 2026 and ending by May 31, 2027. Open until filled.

Qualifications

• Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
• Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
• Strong interpersonal, communication, and customer service skills.
• Strong organizational, problem-solving, and critical-thinking skills.
• Ability to maintain confidentiality.
• Ability to communicate professionally in person, by phone, and electronically.
• Ability to work independently with interruptions and changing priorities.
• Ability to work effectively with students from diverse backgrounds and experiences.
• Familiarity with Stan State student systems including email, Canvas, and student portals preferred.
• Experience with Microsoft Office, including Outlook and Excel.

Responsibilities

• Staff the SEAS service desk as a welcoming first point of contact for students, prospective students, campus partners, and visitors.
• Provide general assistance to students served by all SEAS programs, regardless of program affiliation.
• Answer phones, assist with general inquiries and appointment scheduling, and support student check-in.
• Develop familiarity with SEAS programs and services to provide general information and connect students with the appropriate staff or program.
• Assist students with basic navigation of Stan State email, Canvas, student portals, and other common University systems.
• Provide general office support, including printing, copying, scanning, organizing materials, updating resource information, and preparing program materials.
• Assist with SEAS outreach, events, resource fairs, tabling activities, orientations, workshops, and special projects.
• Help maintain welcoming, organized, and student-ready SEAS spaces.
• Maintain confidentiality when working with student information.
• Assist with outreach to stopped-out, returning, and disengaging students through phone, email, and other approved communication methods.
• Serve as a welcoming first point of contact for students interested in returning to Stan State.
• Help students navigate basic University processes, campus resources, and common student systems.
• Connect students with WRC professional staff and appropriate campus offices for individualized assistance.
• Assist with tracking outreach contacts, responses, and follow-up.
• Support WRC outreach campaigns and re-engagement projects.
• Represent WRC at campus events, resource fairs, tabling activities, orientations, and other outreach opportunities
• Assist with Welcome Back activities, workshops, outreach materials, communications, and other WRC projects.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Problem-solving

Critical thinking

Confidentiality

Professional communication

Independent work

Diversity sensitivity

Education

Undergraduate student enrolled in Fall/Spring units

Graduate student in a program enrolled in Fall/Spring units

Tools

Microsoft Office

Outlook

Excel

Job description

WRC Student Assistant - Outreach and Re-Engagement

Apply now Job no: 563009
Department: Student Equity and Success
Work type: Student Assistant
Location: Stanislaus - Turlock
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

• Position Summary
• One temporary hourly-intermittent student assistant position available in the Warrior Re-engagement center.
• Start Date
• Position available on or after November 30, 2026 and ending on or before May 31, 2027. Possibility of reappointment based on budget, department needs, and job performance.
• Job Description/Duties
• Duties include but are not limited to:
  • Staff the Student Empowerment and Success (SEAS) service desk as a welcoming first point of contact for students, prospective students, campus partners, and visitors.
  • Provide general assistance to students served by all SEAS programs, regardless of program affiliation.
  • Answer phones, assist with general inquiries and appointment scheduling, and support student check-in.
  • Develop familiarity with SEAS programs and services to provide general information and connect students with the appropriate staff or program.
  • Assist students with basic navigation of Stan State email, Canvas, student portals, and other common University systems.
  • Provide general office support, including printing, copying, scanning, organizing materials, updating resource information, and preparing program materials.
  • Assist with SEAS outreach, events, resource fairs, tabling activities, orientations, workshops, and special projects.
  • Help maintain welcoming, organized, and student-ready SEAS spaces.
  • Maintain confidentiality when working with student information.
  • Assist with outreach to stopped-out, returning, and disengaging students through phone, email, and other approved communication methods.
  • Serve as a welcoming first point of contact for students interested in returning to Stan State.
  • Help students navigate basic University processes, campus resources, and common student systems.
  • Connect students with WRC professional staff and appropriate campus offices for individualized assistance.
  • Assist with tracking outreach contacts, responses, and follow-up.
  • Support WRC outreach campaigns and re-engagement projects.
  • Represent WRC at campus events, resource fairs, tabling activities, orientations, and other outreach opportunities
  • Assist with Welcome Back activities, workshops, outreach materials, communications, and other WRC projects.
  • Other duties as assigned.
• Qualifications
• Preferred Qualifications:
  • Strong interpersonal, communication, and customer service skills.
  • Strong organizational, problem-solving, and critical-thinking skills.
  • Ability to maintain confidentiality.
  • Ability to communicate professionally in person, by phone, and electronically.
  • Ability to work independently with interruptions and changing priorities.
  • Ability to work effectively with students from diverse backgrounds and experiences.
  • Familiarity with Stan State student systems including email, Canvas, and student portals preferred.
  • Experience with Microsoft Office, including Outlook and Excel.
  • Dependable and able to follow directions and complete assigned tasks.
  • Comfortable conducting student outreach and representing WRC and SEAS at campus events.
  Required Qualifications:
  • Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
  • Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
• Salary Range
• $16.90 per hour.
• Application Deadline
• OPEN UNTIL FILLED
• Criminal Background Clearance Notice
• Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
• Additional Information
• Clery Act Disclosure

  Pursuant to theJeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act,the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

  Equal Employment Opportunity

  The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

  Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at [phone]. California Relay Service is available at [phone] voice and [phone] TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form .

  CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

Exceptions to minimum eligibility qualifications may be granted at the sole discretion of the University

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

Advertised: October 27, 2026 (9:00 AM) Pacific Daylight Time
Applications close: April 01, 2027 (11:55 PM) Pacific Daylight Time

• On-site (work in-person at business location) 1

One University Circle
Turlock, California 95382

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