Wraparound Care Coordinator

Lutheran Social Services of South Dakota; Sioux Falls (SD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

PTO Frontload 24h

8 paid holidays

401(k) 3% match

Medical, dental, vision

Employer life Insurance

Career development

PSLF eligibility

Job summary

Lutheran Social Services of SD is seeking a Care Coordinator to implement the CARES Wraparound model, coordinating services for children, youth and families.

This full-time role involves traveling to meet families, leading Family Team Conferencing, and developing Plans of Care; benefits and sign-on bonus provided.

Qualifications

• Candidates must possess or be eligible to obtain licensure as a Social Worker or Social Work Associate through the South Dakota Board of Social Work Examiners.
• Bachelor’s degree in social work or related field, plus one to two years related experience is required.
• Licensed Social Worker or Licensed Social Work Associate through the South Dakota Board of Social Work Examiners is preferred.
• Must be at least 21 years of age, is required.
• Must successfully complete all agency background checks, is required.
• Requires active auto-insurance, a valid driver’s license or the ability to obtain one with approved driver status.

Responsibilities

• Provide information and intake services to families, referral sources, and community partners regarding Wraparound services and the C.A.R.E.S. model.
• Facilitate Family Team weekly meetings and guide families through the Wraparound process, including developing individualized Plans of Care and Crisis Plans.
• Assess family strengths, needs, resources, and circumstances to support individualized service planning.
• Provide supportive counseling, resource coordination, and referrals to help children, youth, and families build on their strengths and access appropriate community and natural supports.
• Maintain respectful and professional relationships with families, referral sources, and community partners while providing ongoing consultation and coordination of services.
• Maintain timely and accurate documentation in required systems, including CareLogic, and complete required program data and reporting.
• Represent LSS and the C.A.R.E.S. Wraparound program professionally, participate in required meetings and training.
• Travel as required to meet with families, attend meetings and coordinate services within the community.

Education

Bachelor’s degree in social work or related field

Licensed Social Worker or Licensed Social Work Associate preferred

Job description

Join a Mission-Driven Team

Are you passionate about promoting safety, stability, and connection for children, youth, and families in South Dakota?

You Belong at Lutheran Social Services

At LSS, we believe every child deserves to grow up in a safe, loving, and nurturing family. We work alongside families to build on their strengths, connect them with resources, and create lasting support systems that help children and youth thrive.

$600 Sign-On Bonus Available!

Are you looking for a different approach to case management? The Wraparound Care Coordinator puts the family’s voice, strengths, and choices at the center of care. In this role, you’ll work directly with youth and families, bringing people and resources together to help them identify solutions and reach their goals.

If you are compassionate, relationship-focused, and enjoy helping families recognize their strengths, we invite you to apply. #YouareLSS

HOURS: Full-Time, 40 hours per week, occasional evenings as needed.

SALARY: $21.00-$23.00 per hour, non-exempt. Dependent on experience and qualifications.

TRAVEL: Travel is required. Mileage reimbursement.

BENEFITS: LSS is proud to offer a wide range of benefits to qualifying full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• $600 hiring bonus* external candidates only
• PTO Time Frontload Up to 24 Hours for benefit-eligible employees
• 8 Paid Holidays
• 401(k) 3% match
• Four Wellmark BCBS medical plan options, with HSA & FSA options
• Dental and Vision plans
• Employer paid life insurance to provide support for your family
• Career development opportunities, hands‑on training, and mentorship
• Federal Public Service Loan Forgiveness Eligibility

As a Care Coordinator, you will implement the C.A.R.E.S. Wraparound model by providing strengths-based, family-driven case management and coordination of services for children, youth, and their families. The C.A.R.E.S. Wraparound model is a child abuse prevention and diversion program designed to support families early in the child welfare continuum and help them build upon their strengths, resources, and natural supports. You will work directly with families to bring the appropriate people and supports together, help families identify their strengths and needs, develop a plan, connect them with resources, and stay involved to help the plan succeed.

You will facilitate Family Team Conferencing and the Wraparound process, working collaboratively with families, youth, community partners, and referral sources to identify strengths and needs, develop individualized Plans of Care, and coordinate appropriate services and supports. You will promote a family-driven, youth-guided, community-based, culturally responsive, and trauma-informed approach.

RESPONSIBILITIES:

• Provide information and intake services to families, referral sources, and community partners regarding Wraparound services and the C.A.R.E.S. model.
• Facilitate Family Team weekly meetings and guide families through the Wraparound process, including developing individualized Plans of Care and Crisis Plans.
• Assess family strengths, needs, resources, and circumstances to support individualized service planning.
• Provide supportive counseling, resource coordination, and referrals to help children, youth, and families build on their strengths and access appropriate community and natural supports.
• Maintain respectful and professional relationships with families, referral sources, and community partners while providing ongoing consultation and coordination of services.
• Maintain timely and accurate documentation in required systems, including CareLogic, and complete required program data and reporting.
• Represent LSS and the C.A.R.E.S. Wraparound program professionally, participate in required meetings and training.
• Travel as required to meet with families, attend meetings and coordinate services within the community.

QUALIFICATIONS: Candidates must possess or be eligible to obtain licensure as a Social Worker or Social Work Associate through the South Dakota Board of Social Work Examiners. Obtaining and maintaining licensure is a requirement of this position. Guidance through the licensure process will be provided by Lutheran Social Services of SD.

• Bachelor’s degree in social work or related field, plus one to two years related experience is required.
• Licensed Social Worker or Licensed Social Work Associate through the South Dakota Board of Social Work Examiners is preferred.
• Must be at least 21 years of age, is required.
• Must successfully complete all agency background checks, is required.
• Requires active auto-insurance, a valid driver’s license or the ability to obtain one with approved driver status.

LSS Expectations & Core Values

At LSS, we are committed to upholding the following values in all aspects of our work:

Compassionate – We engage with empathy and provide non-judgmental services.
Appreciative – We recognize and develop the strengths of our clients and employees.
Respectful – We build professional and collaborative relationships with clients, partners, and colleagues.
Ethical – We uphold high standards of integrity and quality in all actions.
Strategic – We anticipate and respond proactively to community needs.

LSS is an Equal Opportunity/Affirmative Action Employer.

Please note: As part of our hiring process and to meet accreditation requirements, applicants will be asked to complete a prescreen questionnaire.

*Hiring bonus available to external candidates only.