Office Supervisor

Lutheran Social Services of South Dakota; Froelich Addition (SD); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus

PTO frontload

Paid holidays

401(k) match

Health plans

Dental & Vision

Life insurance

Career development

Job summary

Lutheran Social Services of South Dakota seeks an Office Supervisor for the Arise Youth program in Sioux Falls. This full-time onsite role supports front desk operations, manages program staff, and ensures responsive service to clients.

You will handle scheduling, documentation, and client communications while upholding our values. A two-to-three year administrative background with supervisory experience is preferred, and a valid driver's license is required.

Qualifications

• Associates degree, plus two to three years of related experience in an administrative field; or the equivalent combination of education and experience.
• Previous experience with supervision and management preferred.
• Must be at least 21 years of age.
• Willingness to submit to record checks to detect criminal convictions of behavior harmful towards children, spousal abuse, distributing drugs or sex crimes.
• Requires a valid driver’s license or the ability to obtain one with approved driver status.

Responsibilities

• Oversee a limited number of program staff, and administrative roles.
• Maintain front desk duties: answer calls, schedule appointments, file prep.
• Provide a caring and professional presence with clients and staff.
• Prepare accurate and timely documentation and reports.

Skills

Supervision

Administrative support

Communication

Customer service

Education

Associates degree

Job description

Join a Mission-Driven Team

'Are you passionate about promoting safety, stability, and connection for children and youth in South Dakota?'

If so, this position might be a great fit for you! #YouareLSS

You Belong at Lutheran Social Services

We believe every child deserves to grow up in a safe, loving, and nurturing family. Our priority is to support and empower families, ensuring children are at place where they can heal, grow, and reach their full potential.

Our values form the foundation of who we are and how we operate. At LSS, we prioritize a whole-person, family-centered approach to care within a continuum of services.

$600 Sign-On Bonus Available!

HOURS:Onsite, Full-time, Monday- Friday, 8:00am -5:00pm, with occ/evenings for special projects.

LOCATION: LSS Arise Youth, 621 E. Presentation Street, Sioux Falls, SD 57104

Salary: Starting wage $23.00.Dependent on experience and qualifications

Benefits: LSS is committed to supporting employees with benefits designed to promote work-life balance and long-term well-being.

• $600 hiring bonus* external candidates only
• PTO Time Frontload Up to 24 Hours for benefit-eligible employees
• 8 Paid Holidays
• 401(k) 3% match
• Four Wellmark BCBS medical plan options, 2025 plans including a comprehensive $1 monthly premium for a $5,000 coinsurance plan (full-time, single coverage)
• Dental and Vision plans with HSA & FSA options
• Employer paid life insurance to provide support for your family in the event of death
• Career development opportunities, hands-on training, and mentorship
• Federal Public Service Loan Forgiveness Eligibility

RESPONSIBILITIES: The Office Supervisor will oversee a limited number of employees with the program, such as Administrative Support Assistant or Cook positions, and other staff that perform administrative functions. Regular contact with clients and program staff to furnish and/or obtain information on routine matters or pressing concerns. Front desk work such as answers incoming telephone calls, scheduling client appointment and prepare files. Expected to project a caring and professional manner with clients, co-workers and general public. Prepare accurate and timely documentation and reports as necessary.

QUALIFICATIONS:

• Associates degree, plus two to three years of related experience in a administrative field; or the equivalent combination of education and experience.
• Previous experience with supervision and management preferred.
• Must be at least 21 years of age.
• Willingness to submit to record checks to detect criminal convictions of behavior harmful towards children, spousal abuse, distributing drugs or sex crimes.
• Requires a valid driver’s license or the ability to obtain one with approved driver status.

LSS Expectations & Core Values

At LSS, we are committed to upholding the following values in all aspects of our work:

Compassionate – We engage with empathy and provide non-judgmental services.
Appreciative – We recognize and develop the strengths of our clients and employees.
Respectful – We build professional and collaborative relationships with clients, partners, and colleagues.
Ethical – We uphold high standards of integrity and quality in all actions.
Strategic – We anticipate and respond proactively to community needs.

LSS is an Equal Opportunity/Affirmative Action Employer.

*Hiring bonus for external candidates only