Wrangler Retail Operations Associate

kbi; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Kontoor Brands’ Wrangler store in Fort Worth is seeking a Retail Operations Associate. You will help prep the store for opening, replenish and organize merchandise, and deliver a welcoming customer experience from opening to close.

The role supports offsite inventory and maintains stockroom efficiency while following loss prevention guidelines. A flexible schedule, including early shifts, is preferred.

Qualifications

• Experience in retail or customer service preferred.
• Ability to stock, merchandise, and present products attractively.
• Strong communication and teamwork skills.

Responsibilities

• Prepare store for opening and ensure cleanliness.
• Keep merchandise stocked, sized, steamed, and organized.
• Support inventory and replenishment; assist customers with product information.
• Operate POS system, process transactions, and follow store policies.

Skills

Customer service

Stock replenishment

Cash handling

Teamwork

Attention to detail

Tools

POS system

Job description

Who We Are:

Kontoor Brands is a portfolio of three of the world's most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Join the Wrangler® team and step into a legacy built on authenticity, grit, and purpose. Since 1947, Wrangler has pioneered iconic workwear and Western-inspired apparel-designed with durability, innovation, and real-world function at its core. From rodeo arenas to everyday life, our products are trusted by those who demand performance, comfort, and timeless style.

Today, Wrangler continues to evolve, blending its rich heritage with modern fits, fresh designs, and contemporary style that resonates with a new generation of customers. With legendary pieces like the 13MWZ jean at its core, the brand seamlessly connects tradition with what's next.

If you're passionate about delivering exceptional experiences and representing a brand that honors its roots while embracing the future, Wrangler is where you belong.

Position Summary:

The Retail Operations Associate is responsible for preparing the store for opening each day, ensuring product is fully replenished, organized, and presentation-ready for customers. This role focuses on executing operational tasks efficiently, including cleaning, stocking merchandise, supporting offsite inventory, and maintaining store standards to enable a seamless customer experience once doors open. This position may require early morning shifts, including start times as early as 6:00 AM. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Responsibilities:

Store Preparation and Merchandising

• Prepare the store for opening by ensuring the store is clean, all merchandise is fully stocked, sized, steamed, and organized on the sales floor.
• Execute replenishment processes to maintain proper product levels and presentation standards.
• Ensure visual merchandising standards are maintained, including folding, front-facing, and organizing product displays.
• Support inventory flow from stockroom or offsite storage to the sales floor. Initiate conversations with all customers as they enter the store to create a welcoming environment, educating them on the history of Wrangler.
• Answer basic customer questions and direct them to appropriate team members for product support as needed.

Operation and Inventory Management

• Receive, process, and replenish new shipments in a timely and accurate manner.
• Support offsite storage processes, including transporting, organizing, and retrieving inventory as needed.
• Maintain stockroom organization to improve efficiency and accessibility of product.
• Assist with store recovery tasks, including go-backs and general organization.
• Ensure the front of store areas are clean and organized.
• Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow all company and store policies, processes, and procedures.
• React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
• Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.

Position Competencies

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.

Position Requirements:

• Must be a minimum of 16 years of age or older.
• To carry keys to the store, must be a minimum of 18 years of age or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• This role requires a minimum availability of 12 hours per week; flexibility for weekends and additional hours is a plus.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to communicate clearly and respectfully with customers and team members.

Operate office equipment and technology (i.e., cash register, compute