Wrangler PT Retail Operations Associate

Kontoor Brands, Inc.; Fort Worth (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Employee assistance program

Employee discounts

Flexible schedule

Annual merit increase or bonus

Job summary

Kontoor Brands, Inc. is seeking a Retail Operations Associate in Fort Worth, TX to prepare the store for opening, keep products stocked, and maintain visual standards. The role handles stocking, checkout, and customer assistance with a focus on timely replenishment and clean, organized displays. It involves early shifts and active floor presence to support a positive shopping experience.

Qualifications

• Customer service focus and ability to engage with customers.
• Stock replenishment and presentation to maintain store standards.
• Familiarity with cash handling and POS transactions.
• Merchandising and frontline display responsibilities.
• Awareness of loss prevention principles and store policies.

Responsibilities

• Prepare store for opening by cleaning and stocking merchandise.
• Maintain front-facing displays and visual merchandising standards.
• Assist with inventory flow from stockroom/offsite storage.
• Engage with customers and direct to team members for product support.
• Contribute to daily store operations including opening/closing and POS accuracy.
• Support loss prevention and safe handling of cash and merchandise.

Skills

Customer service

Stock replenishment

Cash handling

Merchandising

Loss prevention awareness

Tools

POS system

Job description

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Position Summary:

The Retail Operations Associate is responsible for preparing the store for opening each day, ensuring product is fully replenished, organized, and presentation-ready for customers. This role focuses on executing operational tasks efficiently, including cleaning, stocking merchandise, supporting offsite inventory, and maintaining store standards to enable a seamless customer experience once doors open. This position may require early morning shifts, including start times as early as 6:00 AM. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Responsibilities:

• Store Preparation and Merchandising: Prepare the store for opening by ensuring the store is clean, all merchandise is fully stocked, sized, steamed, and organized on the sales floor.
• Execute replenishment processes to maintain proper product levels and presentation standards.
• Ensure visual merchandising standards are maintained, including folding, front-facing, and organizing product displays.
• Support inventory flow from stockroom or offsite storage to the sales floor.
• Initiate conversations with all customers as they enter the store to create a welcoming environment, educating them on the history of Wrangler.
• Answer basic customer questions and direct them to appropriate team members for product support as needed.

Operation and Inventory Management:

• Receive, process, and replenish new shipments in a timely and accurate manner.
• Support offsite storage processes, including transporting, organizing, and retrieving inventory as needed.
• Maintain stockroom organization to improve efficiency and accessibility of product.
• Assist with store recovery tasks, including go-backs and general organization.
• Ensure the front of store areas are clean and organized.
• Assist in daily store operations, including opening and closing procedures assigned, accurately process transactions, handle cash, and maintain point-of-sale integrity.
• Follow all company and store policies, processes, and procedures.
• React quickly to all customers and/or employee injuries and report them immediately to the manager on duty.
• Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink.

Position Competencies:

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity: Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Urgency for Impact: Acts quickly to support sales, loyalty enrollment, and service goals.

Position Requirements:

• Must be a minimum of 16 years of age or older.
• To carry keys to the store, must be a minimum of 18 years of age or older.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• This role requires a minimum availability of 12 hours per week; flexibility for weekends and additional hours is a plus.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to communicate clearly and respectfully with customers and team members.

Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).

Stand and move throughout the store during scheduled shifts.

Walking and moving to assist customers, retrieve merchandise and recover the store.

Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularl,y, and up to 50 lbs. occasionally.

Ability to push/pull full racks of merchandise for restocking the store.

Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.

Manual labor is required to assemble displays and/or rearrange the store layout.

Vision to accurately read labels, assist customers, and tasks that require attention to detail.

Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Pay and Benefits:

Pay Range for this position is:$15-$20/hour

• 401(k) with company match
• Employee assistance program
• Employee discounts
• Flexible schedule
• Annual merit increase or bonus based on performance.

Job Description:

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement. We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.

Kontoor Retail is a division of Kontoor Brands, Inc.

Kontoor Brands is a lifestyle apparel company with a strong established global footprint. We operate in more than 50 countries, with corporate offices in the United States, Europe and Asia, as well as internal manufacturing facilities located in the Western Hemisphere. This is an exciting time to be a part of Kontoor Brands globally, as we are focused on leveraging our global platform to drive brand growth and are committed to further geographic expansion.

Diversity Vision Statement

Kontoor Brands is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of Kontoor Brands is enhanced through initiatives that promote diversity throughout Kontoor Brands around the world. Kontoor Brands is a equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. Kontoor Brands is committed to providing equal opportunities in employment, and treating our Kontoor Brands associates and Kontoor Brands applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.