WPPA OFFICE ASSISTANT

White Plains Hospital Inc; Village of Scarsdale (NY); Hybrid; USD 32,000 - 47,000; Full time

Job summary

White Plains Hospital is seeking an Office Assistant for the WPPA ENT department in Scarsdale, NY. This full-time role handles diversified clerical duties, patient communications, and coordination with physicians and facilities.

The position requires a high school diploma or GED and includes responsibilities such as appointment scheduling, records handling, phone support, and routine administrative tasks within a fast-paced clinical environment.

Qualifications

• High School or GED required.
• 0–1 year experience in patient relations or general office work preferred.
• Familiarity with medical terminology is a plus.

Responsibilities

• Schedule and confirm patient appointments using the Practice Management System.
• Send/receive patient records and documents; assist with scheduling procedures/tests.
• Answer and relay telephone messages; provide information as needed.
• Maintain files and help establish office systems; assist with supplies and equipment.
• Attend meetings, take minutes, and participate in daily staff huddles and practice team meetings.

Skills

Patient relations

Office administration

Communication

Education

High School or GED

Tools

Electronic Scheduling

Electronic Medical Records

Job description

## WPPA OFFICE ASSISTANTApply: 750 White Plains Road: Full time: Posted Today: JR234793**City/State:**Scarsdale, New York**Department:**WPHPA ENT\\_3**Work Shift:**Day**Work Days:**MON-FRI, VARIED HOURS**Scheduled Hours:**Day**Hours Per Pay Period:**75**Pay Rate/Range:**$22.6258 to $33.9332For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. **Job Summary** A non-exempt position that performs diversified office-clerical duties as well as interacts and maintains efficient and positive communication with patients, families, physicians, providers and outside facilities and individuals. **Essential Functions*** Understands and adheres to the WPH Performance Standards, Policies and Behaviors.* Schedules and confirms patient appointments and arrival utilizing Practice Management System whenever available* Fulfills responsibilities as assigned that may include sending/receiving patient records and documents; scheduling surgical procedures and tests; obtaining pre-certification for health care services; verifying insurance coverage and patient demographics; scanning; managing and updating charts to ensure that information is complete.* Answers telephone, relays messages, and provides information when necessary.* Maintains files and assists in establishing office systems.* Orders office supplies.* Operates related office equipment* Attends meetings, takes and distributes minutes* Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies; communicates concerns/ problems relating to patients and/or staff with immediate supervisor* Adheres to White Plains Hospital infection control standards including, but not limited to hand hygiene* Utilizes appropriate steps in the decision making process to include recognition and priority setting relating to patient care and practice based issues.* Collaborates and communicates with the health care team* Completes annual mandatory requirements including Occupational Health Requirements* Attends mandatory in-services* Participates as a member of the patient care team and responsible for participating in daily huddles and regular schedule practice team meetings.* Utilizes cost containment practices* May prepare and maintain various statistical data* Performs all other duties as assigned **Qualifications*** High School Required or* GED* less than 1 year Previous patient relations experience required Required* less than 1 year General office experience Required* less than 1 year Previous physician practice patient experience Preferred* Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred. (Low proficiency)