Worldly Barista & Guest Experience Specialist

Jaho Coffee Roaster & Wine Bar; Salem (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Jaho Coffee Roaster & Wine Bar in Salem, Massachusetts is seeking a passionate barista to join their team. The ideal candidate will excel in customer service, maintain high standards in drink preparation, and contribute to a positive work environment.

Baristas will engage with customers, educate themselves about coffee offerings, and ensure a memorable experience. A High School diploma and when joining, a ServSafe certification are required. Join a fun team that loves coffee and creating connections!

Qualifications

• High School Diploma or General Education Degree (GED).
• Possess a current ServSafe Certification (or obtain one upon joining Jaho).
• Basic math and computer skills.
• Must be able to stand for shifts and move about the café.
• Ability to detect and perceive the smell of coffee.
• Frequently communicates with customers.
• Must be fluent in English.

Responsibilities

• Create memorable and impeccable customer service.
• Maintain a pleasant disposition and sense of urgency.
• Continually educate themselves on coffee and tea.
• Contribute to store profitability by following policies.
• Help maintain a positive work environment.

Skills

Customer service

Coffee knowledge

Teamwork

Punctuality

Attention to detail

Education

High School Diploma or GED

Tools

Espresso machinery

Cash register

Job description

Jaho Coffee Roaster & Wine Bar in Salem, Massachusetts is seeking a passionate barista to join their team. The ideal candidate will excel in customer service, maintain high standards in drink preparation, and contribute to a positive work environment.

Baristas will engage with customers, educate themselves about coffee offerings, and ensure a memorable experience. A High School diploma and when joining, a ServSafe certification are required. Join a fun team that loves coffee and creating connections!