World-Class Service Advisor — Customer Experience Leader

Lexus of Orlando; Orlando (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health care options (medical, dental,/

401(k) with company match

Training and career growth

Job summary

Lexus of Orlando in Orlando, FL, seeks an automotive Service Advisor to join our Penske Automotive Group team and deliver extraordinary customer experiences.

As part of Penske Automotive Group, we are looking for dedicated professionals who can assist customers with vehicle service, scheduling, and estimates in a fast-paced environment while supporting career growth and comprehensive benefits.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive teamwork attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced, results-driven environment.

Responsibilities

• Ensure our customers have a world-class service experience during scheduling and estimates.
• Provide clear explanations of maintenance requirements, repair orders, and cost estimates.
• Explain vehicle questions in a professional and understanding manner.
• Strive to grow the dealership and your career by meeting monthly goals.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Lexus of Orlando in Orlando, FL, seeks an automotive Service Advisor to join our Penske Automotive Group team and deliver extraordinary customer experiences.

As part of Penske Automotive Group, we are looking for dedicated professionals who can assist customers with vehicle service, scheduling, and estimates in a fast-paced environment while supporting career growth and comprehensive benefits.