World-Class Retail Sales Associate

The Paper Store; Arlington Heights (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

The Paper Store in Arlington Heights, IL is hiring Sales Associates to deliver world class service, meet sales goals, and maintain merchandising standards in a fast-paced retail environment. You will greet customers, explain product features, upsell with strong knowledge, ring up at POS, stock shelves, and participate in training while upholding company guidelines.

Experience in specialty retail is helpful; the schedule includes nights, weekends and holidays; the role emphasizes teamwork,

Qualifications

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
• Possess an ability to work well in a team environment.
• Proficient in using Microsoft Office and POS Systems.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greet and welcome every customer warmly and with enthusiasm
• Understand customer needs by asking open-ended questions
• Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge
• Suggest additional items to build onto sales by utilizing effective selling techniques
• Thank the customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
• Maintain professional presentation in attire, demeanor, appearance and compliance to company dress code
• Support all sales efforts and initiatives across all business channels to maximize company sales
• Complete all other tasks as directed by store management in assigned time frame
• Comply with all company policies and procedures

Skills

Customer service

Communication

Teamwork

Multitasking

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Arlington Heights, IL is hiring Sales Associates to deliver world class service, meet sales goals, and maintain merchandising standards in a fast-paced retail environment. You will greet customers, explain product features, upsell with strong knowledge, ring up at POS, stock shelves, and participate in training while upholding company guidelines.

Experience in specialty retail is helpful; the schedule includes nights, weekends and holidays; the role emphasizes teamwork,