Retail Sales Associate: World-Class Service & Growth

The Paper Store; Orland Park (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

The Paper Store in Orland Park, IL is seeking passionate Sales Associates to deliver world class service in a fast-paced retail setting. You will greet customers, understand needs, and present product benefits using our G.U.E.S.T. service approach.

Responsibilities include processing POS transactions, stocking and merchandising, and contributing to a positive store environment through professional, respectful behavior while meeting sales goals.

Qualifications

• Previous experience in specialty retail or customer service is preferred.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient with POS systems and basic computer tasks.
• Professional conduct and attire in line with dress code.
• Strong teamwork and communication to assist customers efficiently.

Responsibilities

• Provide world class service and meet sales goals in a fast paced retail setting.
• Greet customers warmly and identify their needs using open-ended questions.
• Explain product features and benefits with in-depth knowledge.
• Suggest additional items to build sales using effective techniques.
• Handle ringing at the POS and process transactions accurately.
• Maintain merchandising standards and store cleanliness.
• Stay informed on promotions and accurately apply them at checkout.
• Support all sales efforts across channels and assist team members.

Skills

Customer service

Point of Sale

Microsoft Office

Teamwork

Communication

Tools

POS Systems

Retail software

Job description

The Paper Store in Orland Park, IL is seeking passionate Sales Associates to deliver world class service in a fast-paced retail setting. You will greet customers, understand needs, and present product benefits using our G.U.E.S.T. service approach.

Responsibilities include processing POS transactions, stocking and merchandising, and contributing to a positive store environment through professional, respectful behavior while meeting sales goals.